Product Manager, Healthcare SaaS – Patient Support

21 hours ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌪️ Kansas – Remote

Although this job is listed in Kansas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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AssistRx

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Healthcare Insurance • Pharmaceuticals • SaaS

AssistRx is a company that specializes in providing technology-enabled solutions and expertise to enhance patient access to therapy and improve healthcare outcomes. They offer integrated solutions for therapy initiation, patient support, and analytics, focusing on connecting all stakeholders in the specialty pharmaceutical industry, including patients, healthcare providers, specialty pharmacies, and life sciences organizations. AssistRx's platforms aim to streamline enrollment, reduce therapy disruptions, and utilize real-time data to improve the patient experience. Their solutions are designed to be flexible, interoperable, and scalable, enabling better results in the delivery and management of specialty therapies.

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

📋 Description

• Develop and execute a clear product roadmap for PSP-related capabilities—including services, data workflows, and digital engagement tools. • Align product initiatives with evolving client needs, regulatory requirements, and market trends in patient access and support services. • Partner with commercial teams, clients, and operations to deeply understand PSP workflows, pain points, and success metrics. • Conduct competitive intelligence and market analysis to support product differentiation and value-driven positioning. • Collaborate with engineering, UX/UI, data science, operations, and clinical teams to deliver scalable, secure, and intuitive product features. • Work closely with legal, compliance, and privacy stakeholders to ensure adherence to HIPAA, GDPR, and industry-specific regulatory standards. • Own the full product lifecycle—from ideation and requirements definition through development, launch, and ongoing optimization. • Monitor product performance, adoption, patient outcomes, and client satisfaction to drive continuous innovation. • Support client onboarding and implementation by translating business requirements into product configurations and enhancements. • Serve as the product subject matter expert during client meetings, workshops, and advisory discussions. • Work effectively within Agile/Scrum teams, contributing to sprint planning, backlog prioritization, and iterative roadmap delivery. • Write clear, concise user stories, acceptance criteria, and business requirements that translate complex needs into action. • Utilize product management tools (Jira, Confluence, Aha!, Productboard) to manage roadmaps, documentation, and communication.

🎯 Requirements

• Bachelor’s degree in life sciences, business, data analytics, or related field. • 5+ years of product management experience in B2B SaaS, healthcare technology, or tech-enabled services. • Experience in life sciences, healthcare delivery, pharmaceutical services, or patient support programs. • Familiarity with PSP workflows: hub services, copay programs, prior authorization, benefits investigations, nurse support. • Strong understanding of data privacy, compliance, and interoperability standards (HIPAA, HL7, FHIR, GDPR). • Demonstrated success working in Agile/Scrum environments. • Excellent communication, stakeholder engagement, and analytical skills. • **Preferred** • Master’s degree in business, life sciences, healthcare administration, or related field. • Experience working with pharmaceutical manufacturers, hub providers, or specialty pharmacies. • Exposure to digital health tools (patient portals, apps, engagement platforms). • Knowledge of EMR/EHR integrations, claims data, and real-world evidence (RWE). • Experience creating outcomes dashboards or patient journey analytics. • Experience supporting AI-driven workflows or automation tools. • Consulting or client-facing implementation experience.

🏖️ Benefits

• Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance • Opportunity to **impact patient outcomes** through data-driven healthcare technology. • Collaborative and **mission-driven culture** that values innovation and continuous learning. • Access to **cutting-edge cloud technologies** and modern data engineering tools. • Competitive compensation, comprehensive benefits, and career growth opportunities**