Tax Resolution Assistant

Job not on LinkedIn

🕒 September 1

🇺🇸 United States – Remote

💵 $2.5k - $3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Tax

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Assist World

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Assist World> Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote assistants across administrative, accounting, customer service, sales, social media, e-commerce, and industry-specific roles. They provide rapid discovery, matching, and onboarding, a management dashboard and dedicated account managers, and a satisfaction guarantee with rematch or refund options. Assist World serves businesses globally, emphasizes cost-effective, flexible staffing (part-time or full-time) with no long-term lock-ins, and promotes a bench of thousands of pre-vetted assistants for scalable teams.

📋 Description

• Gather and organize client tax documents, including W-2s, 1099s, and supporting documentation • Review incoming client information for completeness and accuracy • Import client information into ProConnect tax software • Double-check automated data entries and identify discrepancies or missing information • Manually enter information where required • Maintain accurate and organized client records • Track documents and information throughout active tax resolution cases • Follow up on missing documentation and outstanding information • Support the tax resolution team with administrative and data-entry tasks • Help ensure cases move efficiently through each stage of the process • Communicate professionally and empathetically with clients when information or documentation is required • Learn and apply new processes, systems, and tax-resolution procedures • Develop toward assisting with client cases and negotiating payment plans with the IRS

🎯 Requirements

• Minimum 2-year college degree in any field • Strong attention to detail and accuracy • Excellent data-entry and computer skills • Strong written and verbal communication skills • Comfortable working with spreadsheets, databases, and software systems • Strong organizational skills and ability to manage multiple cases or priorities • Ability to learn new software and processes quickly • Comfortable working independently in a relatively unstructured environment • Must be based in the United States or a U.S. territory, such as Puerto Rico or Guam • Eastern Standard Time (EST) working hours • Preferred: Experience with ProConnect or other tax software • Preferred: Previous experience in tax, accounting, financial services, or professional services • Preferred: Data-entry or document-processing experience • Preferred: Experience working with sensitive or confidential client information • Preferred: Customer service experience, particularly with stressed or frustrated clients

🏖️ Benefits

• 100% remote work • $50 birthday bonus • $200 testimonial bonus • No tracker • Long-term career path within tax resolution