Principal Product Manager - AI & Conversational Interfaces

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May 14

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Assured

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Insurance • SaaS • Artificial Intelligence

Assured is a company that provides P&C (property and casualty) carriers with innovative solutions for claims processing. Their platform offers a suite of modular solutions designed to enhance customer experience, close claims quickly, and improve loss ratios through structured data collection and processing. The Assured platform facilitates the entire claims lifecycle, including FNOL (First Notice of Loss), messaging, fraud detection, and catastrophe (CAT) management. Their solutions are available as white-label SaaS offerings, requiring no integration, and can be deployed swiftly. With a focus on data-driven approaches, they aim to transform claims management in the insurance industry by harnessing artificial intelligence and providing streamlined, automated processes.

11 - 50 employees

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Assured is on a mission to modernize insurance. • Claims processing is the foundation of the entire industry. • Involves phone calls, faxes, and gut instinct. • Providing insurers with software solutions to win in a technology-driven world. • The challenges faced are deep and diverse. • Offering AI-driven experiences and intelligent chat interfaces. • Driving AI Product Strategy and owning the product lifecycle. • Collaborating with engineering and design teams to craft user experiences. • Championing the voice of the customer and leveraging data for insight.

🎯 Requirements

• 🌐 AI/LLM Product Expertise: Hands-on experience delivering AI products, especially those leveraging LLMs (e.g., GPT, Claude) or conversational AI technologies. • 📦 Proven Product Leadership: A history of successfully launching and scaling impactful products in fast-paced, technical environments. • 🛠️ Technical Fluency: Ability to engage in technical conversations with engineering and ML teams — experience with APIs, AI platforms, or NLP systems is a strong plus. • 📊 Analytical Rigor: Strong data analysis and experimentation skills, with a metrics-driven approach to decision making. • 🧭 Strategic Thinking with Executional Hustle: Balance big-picture thinking with a hands-on approach to execution. • 💡 User-Centered Mindset: Passionate about creating intuitive, delightful user experiences that solve real problems. • 📣 Excellent Communicator: Skilled at communicating complex concepts clearly to both technical and non-technical audiences.

🏖️ Benefits

• 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! • 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. • 🦷 Dental Insurance: We protect those pearly whites • 👀 Vision Insurance: Everyone can see clearly now at Assured • 🌧 Life Insurance: It's on the house! Provided at no cost to you • 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! • 👶 Family Leave: Maternity and paternity leave options • 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute • 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending