Senior Project Manager

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September 28

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Assured

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Insurance • SaaS • Artificial Intelligence

Assured is a company that provides P&C (property and casualty) carriers with innovative solutions for claims processing. Their platform offers a suite of modular solutions designed to enhance customer experience, close claims quickly, and improve loss ratios through structured data collection and processing. The Assured platform facilitates the entire claims lifecycle, including FNOL (First Notice of Loss), messaging, fraud detection, and catastrophe (CAT) management. Their solutions are available as white-label SaaS offerings, requiring no integration, and can be deployed swiftly. With a focus on data-driven approaches, they aim to transform claims management in the insurance industry by harnessing artificial intelligence and providing streamlined, automated processes.

11 - 50 employees

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Work closely with customers during the implementation process to ensure our solutions deliver value quickly and effectively. • Gather insights from real-world use cases and translate customer feedback into product improvements. • Engage directly with customers during implementation to uncover workflows, needs, and friction points that shape product direction. • Translate customer insights into product requirements, user stories, and prioritized backlog items. • Collaborate with engineering and design to build and ship features that improve customer adoption and long-term success. • Define and track success metrics to evaluate feature effectiveness and inform iteration. • Ensure the product balances immediate customer implementation needs with scalable solutions for the broader market.

🎯 Requirements

• 3–5+ years of product management experience in a fast growing Saas company • Prior experience in a customer-facing technical role (TAM, Implementation Specialist, or Customer Success Manager) strongly preferred. • Demonstrated ability to translate complex customer needs into clear product requirements. • Proven track record of shipping impactful features in collaboration with engineering and design. • Excellent communication skills with both customers and cross-functional teams. • Thrive in a fast-paced, high-growth environment.

🏖️ Benefits

• Competitive Compensation: Enjoy a competitive salary and equity package! • Offers Equity • Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. • Dental Insurance: We protect those pearly whites • Vision Insurance: Everyone can see clearly now at Assured • Life Insurance: It's on the house! Provided at no cost to you • Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! • Family Leave: Maternity and paternity leave options • Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute • Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending