Senior Solution Consultant, ITSM, German Speaking

🕒 March 25

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 53%

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🗣️🇩🇪 German Required

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Logo of Atlassian

Atlassian

10,000+ employees

Founded 2002

☁️ SaaS

⚡ Productivity

🤝 B2B

💰 $150M Secondary market on 2014-05

SaaS • Productivity • B2B

<Atlassian> Atlassian is a software company that builds cloud-first collaboration and productivity tools—such as Jira, Confluence, Trello, Bitbucket, and Jira Service Management—designed to help teams plan, track, build, and deliver work. Their platform combines project management, knowledge management, DevOps integrations, and AI-powered features and agents, and includes a marketplace for third-party apps. Atlassian serves teams across industries and sizes with enterprise-grade security, compliance (including FedRAMP), and extensive integrations to support software development, IT service management, and cross-functional team collaboration.

📋 Description

• Collaborate with your peers in Advisory Services to align on strategic outcomes • Partner with customers to help solve their business challenges • Identify and promote opportunities for service and product expansion • Cultivate deep industry and solution expertise • Create technical solution content and prescriptive guidance • Partner with non-customer-facing teams across Atlassian

🎯 Requirements

• 6-8 years of experience within SaaS companies • 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders • Demonstrated expertise in ITSM • Experience with popular best-in-breed products in the ITSM space and Atlassian ecosystem • Background in IT operations roles • You're fluent in English, and are able to use German as second language for business communication.

🏖️ Benefits

• health and wellbeing resources • paid volunteer days

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