TechOps Engineer

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September 28

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Atlas Technica

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Cybersecurity • Finance

Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.

201 - 500 employees

Founded 2016

🔒 Cybersecurity

💸 Finance

📋 Description

• Reports to: TechOps Manager • Design, implement, and support scalable multitenant solutions that serve both internal staff and external customers • Research and development of new solutions and implementation of established solutions according to best practice/documentation • Create and update technical documentation of the solutions • Provide second-line support for these solutions directly to end users or to other Atlas Technica employees • Act as an SME on the multitenant solutions and provide escalation support • Stay informed about new features released by vendors for existing solutions and research new vendors • Day-to-day user support working with a mixture of services, vendors, and applications • Identify day-to-day manual tasks and optimize/automate processes to improve scalability and operations

🎯 Requirements

• 4-year college degree in Computer Science, Computer Engineering, Information technology or related field and 4 years of experience in the IT industry with relevant technologies, or 8 years of overall IT experience and 2-4 years with relevant technologies • Azure services • Microsoft/Office 365 • Active Directory • At least 2 years of experience with an automation language such as PowerShell • At least 2 years of experience with SQL or related relational databases • At least 1 year of experience working as an administrator in one or more of the following: ConnectWise Manage; ConnectWise ScreenConnect; ConnectWise CPQ/Sell; ConnectWise BrightGauge; Ninja One; Audigy • Exposure to/ability to support and manage GDAP and Lighthouse • Experience integrating solutions via REST API • Ability to communicate complex technical information to different audiences • Experience with writing technical documentation • Drive, willingness to learn, responsibility for one’s own work and the overall outcome • Desirable: Active certifications in Azure or Microsoft/Office 365 • Desirable: Experience working with and deploying one or more enterprise level solutions • Desirable: Experience working with clients in finance or alternative investment industries • Desirable: Experience working with various vendors to escalate support issues • Desirable: Experience troubleshooting OS X