Technical Account Manager – Partnerships

🕒 June 24

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atomic

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🤝 B2B

🏦 Banking

Fintech • B2B • Banking

Atomic is a financial technology company that provides users with effortless management of their banking needs, including direct deposit switching, subscription management, and payment updates. Through Atomic's platform, users can easily link their payments and bills, manage subscriptions, and verify income and employment, all while gaining insights into their spending habits. The company aims to enhance customer engagement for financial institutions by offering comprehensive tools for managing finances seamlessly.

📋 Description

• Own the technical operating rhythm for a portfolio of reseller and partnership accounts • Partner with Account Executives to define, scope, and track partner-driven customer work and future opportunities • Coordinate across partner teams, financial institution customers, and Atomic internal teams to clarify ownership, next steps, risks, and timelines • Consult with partners on implementation patterns, support workflows, user experience, operational readiness, and best practices • Build reusable partner-facing and financial-institution-facing enablement materials, including welcome packets, onboarding templates, one-pagers, and support guides • Identify recurring partner issues, support patterns, and product or process gaps and turn them into durable improvements • Run partner status calls and internal planning conversations with appropriate attendees and clear decision/action trails • Escalate technical, support, scope, and timeline risks early with evidence, customer impact, and recommended paths forward • Clarify ownership boundaries among partners, Atomic Support, Implementation, Product, Engineering, and GTM

🎯 Requirements

• Experience in technical account management, implementation management, solutions consulting, professional services, partner success, customer success engineering, or a similar customer-facing technical role • Strong project and stakeholder management across multiple accounts or workstreams • Comfortable discussing APIs, webhooks, authentication, integration workflows, support handoffs, and technical troubleshooting with technical and non-technical audiences • Excellent written communication for partner updates, customer-facing explanations, and internal escalation notes • Strong operational instincts regarding owners, timelines, risks, decisions, and systems of record • Curiosity about partner and customer businesses • Ability to identify repeated patterns and turn them into scalable processes or documentation • Reseller, platform, or channel partner portfolio experience (nice to have) • Fintech, financial institution, embedded finance, or regulated-customer experience (nice to have) • Experience with APIs, JSON, webhooks, Postman/curl, SQL, or observability tooling (nice to have) • Experience creating partner enablement or onboarding collateral (nice to have) • U.S. citizenship or authorization to work in the United States without sponsorship • No current or future employment visa sponsorship requirement

🏖️ Benefits

• Medical, dental, vision, and 401(k) • Equity through stock options • Remote-first workplace • Unlimited PTO • 10 company-paid holidays • Office closure between Christmas and New Year • Continuing education • Paid parental leave • Bonus offered