Network Engineer

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November 21

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ATSG

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B2B • Cybersecurity • Enterprise

ATSG is a managed IT services provider (now operating as XTIUM) that delivers cloud, networking, security, and unified communications solutions for mid-size and enterprise customers. It offers Desktop-as-a-Service (DaaS), Infrastructure-as-a-Service (IaaS), managed security and detection (MDR), managed network services, AI consulting, professional services, and 24/7 enterprise helpdesk and field services. The company positions itself as an AI-powered, full-stack IT partner that consolidates vendor stacks, ensures compliance and high availability, and acts as an extension of internal IT teams to secure and optimize operations.

501 - 1000 employees

Founded 1994

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

📋 Description

• Provide issue escalation support for NOC team and Associate Network Engineers for critical incidents including fault isolation, troubleshooting, and resolution support • Document customer issues, communications, steps taken to resolve, and current status through ServiceNow • Lead the resolution of highly complex issues escalated by Network Engineering team • Act as a technical mentor to NOC, Associate Network Engineers and peers.

🎯 Requirements

• 5-plus years’ experience working in a technical environment as a Network Engineer • Highly advanced technical experience in network design, route distribution, firewall configuration, data center infrastructure • CCNP or equivalent certifications required; multiple CCNP or equivalent experience preferred • Deep understanding of ITIL operational framework through attainment of ITIL v4 Foundation certification or equivalent industry experience.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development