Lead Product Manager, Data Platform Experience

October 9

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Attentive

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Marketing • SaaS • Artificial Intelligence

Attentive is a leading AI-powered SMS and email marketing platform that helps businesses engage with customers through effective personalized messaging. Its products and services are designed to boost customer loyalty and revenue by leveraging AI-driven tools for messaging deliverability, audience targeting, and analytics. Attentive offers seamless integrations with various marketing tools and provides unparalleled support to enhance customer success and compliance. The platform enables businesses to create top-performing campaigns quickly and dynamically build high-performance audiences. Attentive's expertise in data-driven solutions helps businesses optimize their marketing strategies across multiple industries, including retail, e-commerce, travel, and entertainment.

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Lead the evolution of the Enhanced Attentive Tag (EAT) into a fully self-service product experience — empowering customers and internal teams to configure, monitor, and troubleshoot their tagging setup with ease • Define the company-wide alerting and observability strategy, setting the foundation for how Attentive detects, communicates, and resolves data issues across tagging, catalog, and downstream systems • Deliver a reimagined UI experience that gives marketers transparent visibility into how their data flows through Attentive’s platform transforming invisible infrastructure into intuitive, actionable insights • Partner with Engineering and Design leadership to build scalable internal tooling that reduces Support Engineering load and accelerates root-cause diagnosis for data issues • Collaborate with Customer Success, GTM, and Support teams to operationalize data transparency, ensuring customers have confidence in the accuracy and reliability of the data powering their campaigns

🎯 Requirements

• 5–7 years of experience in product management, ideally working on platform, data infrastructure, or observability products at a SaaS company • Comfortable engaging deeply with technical concepts from onsite data collection to event instrumentation and data pipelines to alerting and monitoring systems and can translate them into clear, user-facing solutions • Design-minded and care deeply about product usability looking for ways to simplify, visualize, and clarify how systems work • Strategic communicator who can drive alignment across Engineering, Design, and GTM teams, balancing user experience goals with platform reliability and scalability • Data-driven and measure success through adoption, reliability, and user trust, not just feature delivery • Thrive in ambiguous, cross-functional environments, where success requires connecting technical depth with customer empathy • Bonus: You have experience with marketing or analytics platforms, or have previously worked on data observability, tagging, or event tracking systems

🏖️ Benefits

• competitive perks and benefits from health care to home office equipment