Technical Account Specialist – Storm, Sewer, Flood

🕒 August 4

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

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👻 Ghost score 22%

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Logo of Autodesk

Autodesk

10,000+ employees

Founded 1982

🏗️ Construction

🏭 Manufacturing

💼 Consulting

Construction • Manufacturing • Consulting

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Establish and maintain customer relationships as a trusted technical advisor • Collate and analyse customer conversations to identify actions that improve customer experience and promote ICM use • Add value to ICM through scripting and AI • Promote subject expertise through social media, webinars, conferences, and customer events • Develop and deliver expert coaching on model building, model imports, calibration, verification, model application, and IT strategy • Identify and improve self-served materials to drive tool adoption • Provide internal thought leadership and product expertise to support the product portfolio • Collaborate with customer success, sales, product, and strategy teams • Provide technical assistance and data analytics-based recommendations to customers • Travel to customer offices and conferences as required • Develop knowledge across the Autodesk Water portfolio, particularly asset management

🎯 Requirements

• Knowledge of InfoWorks ICM in a commercial environment with recent industry experience • Demonstrable experience of scripting within ICM • Degree in a Technical, Engineering or Science subject or equivalent experience • Experience with cloud environments • Expertise in other water modelling products • Consulting experience and/or technical project delivery experience with large, demanding customers • Spanish language skills especially beneficial

🏖️ Benefits

• Competitive compensation package • Annual cash bonuses may be included • Commissions may be included for sales roles • Stock grants may be included • Comprehensive benefits package • Hybrid working available near Autodesk offices • Remote working supported • In-person onboarding and/or in-person identity verification may be required

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