Senior Partner Manager, Enterprise

🕒 January 6

🇺🇸 United States – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Automattic's careers page, not through a job board

First seen by Remote Rocketship January 6

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Logo of Automattic

Automattic

1001 - 5000 employees

Founded 2005

🌐 Web 3

🤝 Non-profit

💰 Funding Round on 2021-05

Web 3 • Software • Non-profit

Automattic is a leading company focused on making the web a better place by offering a variety of web services and tools. They provide platforms such as WordPress. com for creating blogs and websites, Tumblr for connecting users with shared interests, Day One for journaling, and WooCommerce for online selling. Additionally, Automattic offers tools like Jetpack for enhancing the safety, growth, and speed of websites, Akismet for spam filtering, and various apps for mobile site management. They also contribute to non-profit and open source projects, including WordPress. org, and provide enterprise-level WordPress solutions with WP VIP. With a focus on openness and freedom, Automattic aims to empower users by leveraging the web for global connectivity and expression.

📋 Description

• Drive Automattic product sales through digital-agency partner channels and identify revenue opportunities • Build and maintain relationships with Premier partners from onboarding through expansion • Develop and execute strategies for partner retention, net revenue retention, and growth • Represent Automattic and increase product and service awareness within partner organizations • Communicate partner needs, alerts, and relationship statuses to WordPress VIP and other business units • Serve as a trusted advisor to agencies, helping them build WordPress VIP practices, deliver successful projects, and scale growth • Train and support partners on Automattic products, services, and value propositions • Collaborate with Marketing, Sales/CS, Happiness, Product, Executive Leadership, and external Business Unit teams • Collaborate on partner marketing and sales enablement programs • Attend and support flagship WordCamps, explore sponsorships, and participate in partner events • Gather and advocate partner feedback to improve products, services, and partnership experience • Monitor industry trends, competitors, and market developments; refine partnership strategies • Ensure partner compliance with agreed standards and requirements • Enhance the overall Automattic partner ecosystem

🎯 Requirements

• 8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company; SaaS preferred • Expertise managing a high-volume partner portfolio and meeting/exceeding Net Revenue Retention and growth goals • Experience working with Global System Integrator/System Integrator organizations to build, introduce, maintain, and scale technology alliances • Experience communicating and negotiating with C-suite and senior executive stakeholders • Outstanding written, verbal, phone, and presentation communication skills • Ability to present to individuals and groups, including C-level executives, in person or virtually • Familiarity with Automattic brands and its product suite within the WordPress ecosystem, plus agency hosts, development tools, and third-party products/solutions • Ability to communicate technical concepts to technical and non-technical audiences • Willingness and ability to travel domestically and internationally • Adaptability to new technologies, industry trends, and competitive changes • Availability to work consistently in a North American time zone

🏖️ Benefits

• Commission • Open vacation policy • Fully remote work • Local-currency pay • Employee Resource Groups • Application and interview accommodations • Equal opportunity and disability-confident employer

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