Customer Support, Netherlands, English — Fully Remote

November 25

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Avedo GmbH

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B2B • Customer Service • Telecommunications

Avedo GmbH is a customer service and call center provider focused on delivering exceptional experiences for its clients. They utilize cookies on their website to improve user experience, gather data on user behavior, and offer personalized content. Dedicated to privacy, Avedo ensures that any collected data is used for internal analytics and relevant advertising only, adhering to data protection regulations. The company emphasizes its commitment to employee development and has received accolades for being a top employer in the service industry.

1001 - 5000 employees

Founded 2004

🤝 B2B

📡 Telecommunications

📋 Description

• Customer support via email and phone • Identify customer needs and present the product range • Provide information on contract terms, invoices and cancellation policies • Ensure customer satisfaction

🎯 Requirements

• Fluent in Dutch (Netherlands) • Good command of English, both spoken and written • Proficient in MS Office • Sales or telemarketing experience preferred • Confident and professional telephone manner • Target-driven, friendly and communicative personality

🏖️ Benefits

• Freelance work from Estonia • Remote work from day one with BYOD (Bring Your Own Device) — use your own equipment • Fixed salary with performance-related bonus • Smooth entry into the role through professional, paid onboarding and training • Dynamic, innovative working environment with a flat hierarchy