OPI/VRI Interpretation

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August 11

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Kalamcx

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B2B • Customer Service • AI

Kalamcx is a comprehensive business process outsourcing (BPO) company that specializes in providing multilingual interpretation and customer support services. They offer solutions such as over-the-phone interpretation, video remote interpretation, sign language services, and various forms of customer service including sales generation and technical support. Kalamcx integrates AI automation and virtual assistance to enhance customer interactions and streamline operations, ensuring quality and responsiveness across communication channels. With a commitment to global reach and flexibility, Kalamcx caters to startups and established businesses alike, ensuring effective communication and support in over 100 languages across more than 55 countries.

51 - 200 employees

🤝 B2B

📋 Description

• This is a remote position. • If you are passionate about different languages and interpretation, we need you! • We are looking for professional remote interpreters who want to join an international company and be a great help to the community. • An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-Fuzhou and Fuzhou speakers during the calls. • They carry out exclusive service in different fields and industries and assure transparency during the conversation. • Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise. • After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files.

🎯 Requirements

• Fluent in source language English and Native in Fuzhou target language • 1+ years of over the telephone interpretation experience in a well-known interpretation company. • Good knowledge of medical terminology. • Awareness in legal terminology is a plus. • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). • High school diploma in your native language. • High emotional intelligence and tolerance to different cultures. • High level of communication, listening, note-taking, and memory retention skills. • Technical requirements: As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively. • Internet: Dedicated high-speed, private, and secured internet connection. • Minimum download speed 10 Mbps • Minimum upload speed 3 Mbps • Wired Internet, Ethernet Port (Wi-Fi is not allowed) • Systems: Minimum Windows 10 operating system • Computers with dual core, 2 GHz processor, like an Intel Core i5 or superior • 8 GB RAM memory minimum • Equipment: Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted) • External monitors and connectors (if applicable). • Computers must operate in “High Performance” mode, not “balanced” or “power saver”. • Power adapter plugged in and not operating on battery. • Chromebook, or Mac is not allowed. • USB Headphones: Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. • No 3.5mm adapter. • Bluetooth and other wireless headsets are not allowed.

🏖️ Benefits

• Fully remote position with a clear schedule. • Full-time or part-time position (business and weekend hours). • Immediate availability to start working after onboarding. • Internal Certified training. • Monthly fee payments. • Contract type of employment. • Friendly team culture and supportive environment at Future Group Translation and Localization Services.