OPI/VRI Interpretation - Remote

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August 12

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Kalamcx

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B2B • Customer Service • AI

Kalamcx is a comprehensive business process outsourcing (BPO) company that specializes in providing multilingual interpretation and customer support services. They offer solutions such as over-the-phone interpretation, video remote interpretation, sign language services, and various forms of customer service including sales generation and technical support. Kalamcx integrates AI automation and virtual assistance to enhance customer interactions and streamline operations, ensuring quality and responsiveness across communication channels. With a commitment to global reach and flexibility, Kalamcx caters to startups and established businesses alike, ensuring effective communication and support in over 100 languages across more than 55 countries.

51 - 200 employees

🤝 B2B

📋 Description

• Remote interpretation services delivered via OPI and VRI for Future Group Translation and Localization Services • Facilitates accurate communication between English native speakers and target language speakers during calls • Serves across various fields and industries with emphasis on clarity and transparency • Recognized as linguistic experts with fast turnaround, accuracy, and cross-cultural tolerance

🎯 Requirements

• Your background and experience: Fluent in source language (English) and Native in target language. • 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory. • Good knowledge of medical terminology is a plus, but not mandatory. • Awareness in legal terminology is a plus. • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). • High school diploma in your native language. • High emotional intelligence and tolerance to different cultures. • High level of communication, listening, note-taking, and memory retention skills. • Technical requirements: As this position is fully remote, you should comply with several technical requirements for your computer. • Internet Dedicated high-speed, private, and secured internet connection. • Minimum download speed 10 Mbps (megabits per second) Minimum upload speed 4 Mbps (megabits per second) • Wired Internet, Ethernet Port (Wi-Fi is not allowed) • Systems Minimum Windows 10 operating system • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior • 8 GB RAM minimum • Equipment Single device (computer or laptop) which can run required systems (see #2). • ( No external devices, such as cell phones or tablets, are permitted) • External monitors and connectors (if applicable). • Computers must operate in “High Performance” mode, not “balanced” or “power saver”. • Power adapter plugged in and not operating on battery. • Chromebook, or Mac is not allowed. • USB Headphones Use a noise canceling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). • The microphone should stay in place once adjusted. • No 3.5mm adapter. • Bluetooth and other wireless headsets are not allowed.

🏖️ Benefits

• Fully remote position with a clear schedule • Full-time position (business and weekend hours) • Immediate availability to start working after onboarding • Internal Certified training • Monthly fee payments • Contract type of employment