Tetum - English Interpreter

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August 11

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Kalamcx

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B2B • Customer Service • AI

Kalamcx is a comprehensive business process outsourcing (BPO) company that specializes in providing multilingual interpretation and customer support services. They offer solutions such as over-the-phone interpretation, video remote interpretation, sign language services, and various forms of customer service including sales generation and technical support. Kalamcx integrates AI automation and virtual assistance to enhance customer interactions and streamline operations, ensuring quality and responsiveness across communication channels. With a commitment to global reach and flexibility, Kalamcx caters to startups and established businesses alike, ensuring effective communication and support in over 100 languages across more than 55 countries.

51 - 200 employees

🤝 B2B

📋 Description

• This is a remote position. • We are looking for professional Over-the-Phone Interpreters (OPI) / Video Remote Interpreters (VRI) fluent in Tetum and English to facilitate real-time communication between clients and Limited English Proficient speakers across various industries, with a primary focus on healthcare and medical interpretation. • Daily responsibilities include rendering accurate and complete interpretation, maintaining professional conduct, and ensuring clear communication between parties. • Provide accurate, complete, and unbiased interpretation between Tetum and English. • Apply interpreter’s code of conduct and maintain professionalism at all times. • Demonstrate knowledge of healthcare and medical terminology. • Take notes efficiently during calls to ensure accuracy. • Support effective communication across industries while ensuring confidentiality. • Participate in internal training and pursue professional certifications. • Collaborate with team leaders and maintain service quality standards.

🎯 Requirements

• Native fluency in Tetum, fluent in English. • Minimum of 1 year of professional OPI or VRI experience with a recognized interpretation provider. • Strong knowledge of medical terminology; legal terminology is a plus. • International healthcare interpretation certifications (e.g., PICSI, ALTA, HIPAA) are an advantage. • High emotional intelligence and cultural sensitivity. • High level of communication, listening, note-taking, and memory retention skills. • Internet Dedicated high-speed, private, and secure internet connection. • Minimum download speed: 10 Mbps. • Minimum upload speed: 3 Mbps. • Wired internet connection (Ethernet). • Chromebook or Mac devices are not allowed. • Noise-canceling, wired USB headset with built-in microphone (no Bluetooth or 3.5mm adapters). • Computer must operate in “High Performance” mode, plugged into power (not on battery).

🏖️ Benefits

• Fully remote role with flexible scheduling (full-time or part-time). • Immediate start after onboarding and certified training. • Competitive monthly payments. • Supportive, collaborative team environment with a strong corporate culture. • External monitors and connectors are allowed if compatible. • Contract type of employment.