Manager, Strategic Accounts, Contracts & Operations

🕒 August 14

🇺🇸 United States – Remote

💵 $100k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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AVITA Medical

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

AVITA Medical is a commercial-stage regenerative medicine company focused on innovative devices for wound care management and skin restoration. The company's flagship product, the RECELL® System, has FDA approval for the treatment of thermal burn wounds and full-thickness skin defects, utilizing a patient's own skin to create Spray-On Skin™ Cells. This groundbreaking technology aims to enhance clinical outcomes in areas such as chronic wounds, plastic surgery, and dermatology. AVITA Medical also exclusively distributes the PermeaDerm® Biosynthetic Wound Matrix in the United States.

📋 Description

• Own the strategic accounts contracting process from intake through approval, execution, implementation, renewal, and amendment • Manage contract intake, documentation, routing, approval tracking, execution support, repository updates, and record maintenance • Track expiration dates, renewal windows, required notices, account inputs, approval milestones, and follow-up actions • Coordinate amendments, pricing updates, contract extensions, account changes, and supporting documentation • Maintain contract data integrity across CRM, CLM, pricing, reporting, billing, and customer account platforms • Develop and manage contract dashboards, renewal trackers, reporting tools, and analytics • Analyze contract activity, renewal timing, pricing terms, utilization, customer obligations, and workflow performance • Coordinate with Sales, Legal, Finance, Operations, Customer Service, and Compliance • Document, maintain, and improve SOPs, workflow maps, checklists, approval processes, templates, and contracting guidelines • Prepare contract summaries, renewal status updates, analytics, and action-item reports for business reviews, account planning, and customer discussions • Lead contract-related workflow meetings and drive action items through completion • Partner with the Director, Strategic Accounts on contract review, commercial terms, negotiations, and strategic account activities

🎯 Requirements

• Bachelor’s degree in business, healthcare administration, finance, legal studies, operations, supply chain, or a related field; equivalent experience may be considered • 5+ years of experience in contract administration, contract management, commercial operations, sales operations, strategic accounts support, customer operations, healthcare contracting, or related functions • Experience managing contract renewals, amendments, documentation workflows, approval routing, data tracking, and contract repositories • Strong understanding of contract lifecycle management, renewal management, operational controls, documentation standards, and contract governance • Advanced spreadsheet and reporting skills, including organizing data, building trackers, analyzing trends, and creating actionable summaries • Ability to manage multiple deadlines, recurring workflows, operational deliverables, stakeholders, and follow-up items accurately and consistently • Excellent written and verbal communication skills • Proficiency with CRM, CLM, e-signature, reporting, spreadsheet, document management, and workflow tools • Preferred: experience in medical device, life sciences, healthcare technology, hospital contracting, GPOs, IDNs, or regulated healthcare environments • Preferred: experience supporting national, enterprise, strategic, IDN, health system, academic medical center, or institutional accounts • Preferred: experience building renewal dashboards, contract trackers, workflow reports, process maps, SOPs, or scalable contracting workflows • Preferred: familiarity with CLM systems, CRM tools, Tableau or similar reporting platforms, and advanced spreadsheet functions • Preferred: contract management certification, paralegal certificate, project management certification, Lean/Six Sigma training, or other relevant operational credentials • Must meet the physical requirements of the role, with reasonable accommodation available • Must demonstrate commitment to information security

🏖️ Benefits

• Fully remote work arrangement • Equal Opportunity Employer commitment • Inclusive work environment • Reasonable accommodation for individuals with disabilities