Senior Field Application Engineer – Southern Europe

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November 10

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Axelera AI

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Artificial Intelligence • Hardware • Enterprise

Axelera AI is a leading provider of AI hardware acceleration technology tailored for generative AI and computer vision inference. The company offers advanced AI processing units designed to integrate seamlessly into innovations, focused on delivering high-performance, cost-effective, and energy-efficient AI solutions. Axelera AI's flagship product, the Metis AI Processing Unit, accelerates inference at the edge, making it ideal for applications like video analysis and multi-channel video analytics. The company is recognized for its deep tech innovations and is actively contributing to the advancement of AI by providing state-of-the-art AI acceleration capabilities for edge computing.

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

🔧 Hardware

🏢 Enterprise

📋 Description

• Engage with customers to understand their needs, serving as a trusted technical expert on Axelera AI’s platform. • Provide technical support, troubleshoot issues, and coordinate with R&D to deliver timely solutions. • Collaborate with Marketing and Business Development on product launches and technology evangelism. • Support Sales in expanding accounts, identifying new opportunities, and securing design wins. • Maintain accurate records of customer interactions and follow-ups. • Communicate customer insights and feedback to Product Management to guide improvements. • Conduct competitive analysis through customer and industry intelligence. • Contribute to clear, high-quality product documentation and training materials. • Advocate for customer needs internally and help enhance product performance and usability. • Support trade shows by ensuring all technical demos run smoothly, addressing product-related questions, and assisting the sales team with in-depth technical discussions.

🎯 Requirements

• BS/MS in Computer Science, Electrical Engineering, or equivalent experience • 3+ years of experience in the semiconductor and/or AI industry in a customer-facing technical role • Strong communication and interpersonal skills • Fluency in English and at least one Southern European language (Italian, Spanish, or French) • Proficiency in Python, C/C++, OpenCL, or CUDA • Hands-on experience with PyTorch • Solid understanding of embedded systems and experience with embedded hardware • Excellent presentation and problem-solving skills • Self-motivated, proactive, and adaptable to a fast-paced, innovative environment • Willingness to travel within the region (30%+)

🏖️ Benefits

• Attractive compensation package • Pension plan • Extensive employee insurances • Option to get company shares