Event Management Integration Specialist

Job not on LinkedIn

November 1

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Logo of Axiom Software Solutions Limited

Axiom Software Solutions Limited

IT Services • Software Development • Consulting

Axiom Software Solutions Limited is a global information technology, consulting, and outsourcing company headquartered in London, UK, with offices in Noida, India. With over 20 years of IT experience, Axiom specializes in delivering digital solutions, technology consulting, and recruitment services across various industries including Banking & Financials, Healthcare, and Media & Telecom. Their expertise includes a wide range of technologies such as SAP, Oracle, Salesforce, and AWS, providing clients with tailored IT solutions to enhance operational efficiency and achieve business goals. Axiom prides itself on its ability to deliver cost-effective, adaptable solutions and has a significant track record of success with a wide professional network and talent pool to support diverse global needs.

201 - 500 employees

📋 Description

• Merge two ServiceNow instances into a new third instance for a recent merger. • Skilled in CMDB/Discovery, Ldap/Access Setups/AD, Demand/Agile, Service Catalog / Portal, Event Management, ITSM.

🎯 Requirements

• Implement and configure ServiceNow Event Management solutions to meet business requirements. • Monitor and manage event data from various sources to ensure timely and accurate incident detection and resolution. • Develop and maintain event management policies, procedures, and documentation. • Collaborate with IT operations and other stakeholders to integrate event management with other ITSM processes. • Analyze event data to identify trends, patterns, and potential issues, providing recommendations for improvement. • Ensure the reliability and performance of the ServiceNow Event Management module. • Provide training and support to end-users and other team members on event management processes and tools.

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