Solution Business Analyst

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April 15

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Axiom Software Solutions Limited

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IT Services • Software Development • Consulting

Axiom Software Solutions Limited is a global information technology, consulting, and outsourcing company headquartered in London, UK, with offices in Noida, India. With over 20 years of IT experience, Axiom specializes in delivering digital solutions, technology consulting, and recruitment services across various industries including Banking & Financials, Healthcare, and Media & Telecom. Their expertise includes a wide range of technologies such as SAP, Oracle, Salesforce, and AWS, providing clients with tailored IT solutions to enhance operational efficiency and achieve business goals. Axiom prides itself on its ability to deliver cost-effective, adaptable solutions and has a significant track record of success with a wide professional network and talent pool to support diverse global needs.

201 - 500 employees

📋 Description

• Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges. • Lead customer through the discovery process to understand their pain points and define business configuration to deliver client requirements. • Document user-centered requirements relevant to achieving the customer’s goals and objectives. • Provide sound consulting guidance related to best practices, adoption, platform development, and leveraging 3rd parties to streamline current and future business processes. • Effectively communicate insights and plans to cross-functional teams. • Construct workflow diagrams and charts. • Guides the customer thorough delineation of personal preferences or other non-essential modifications and core business needs. • Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable. • Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses; guiding b ack to OOTB capabilities. • Facilitate and guide customer workshops while managing to the contracted service definition. Present and propose business solutions that match out current product/solution capabilities. • Lead the customer through the enhancement intake and deliver process. • Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process. • Manage any changes through the Service or Change request process. • May coordinate and facilitate UAT and end-to-end testing. • Assist in the definition of user stories and acceptance criteria for each functional business requirement. • Provide system validation procedures, maintenance reports, deactivation plans, and other documents, plans and reports. • Is knowledgeable on use cases and continually verify the requirements and reject implementations that do not advance the business goals and objectives.

🎯 Requirements

• Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges. • Lead customer through the discovery process to understand their pain points and define business configuration to deliver client requirements. • Document user-centered requirements relevant to achieving the customer’s goals and objectives. • Provide sound consulting guidance related to best practices, adoption, platform development, and leveraging 3rd parties to streamline current and future business processes. • Effectively communicate insights and plans to cross-functional teams. • Construct workflow diagrams and charts. • Guides the customer thorough delineation of personal preferences or other non-essential modifications and core business needs. • Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable. • Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses; guiding b ack to OOTB capabilities. • Facilitate and guide customer workshops while managing to the contracted service definition. Present and propose business solutions that match out current product/solution capabilities. • Lead the customer through the enhancement intake and deliver process. • Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process. • Manage any changes through the Service or Change request process. • May coordinate and facilitate UAT and end-to-end testing. • Assist in the definition of user stories and acceptance criteria for each functional business requirement. • Provide system validation procedures, maintenance reports, deactivation plans, and other documents, plans and reports. • Is knowledgeable on use cases and continually verify the requirements and reject implementations that do not advance the business goals and objectives.