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Field Service Specialist

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πŸ•’ 5 days ago

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πŸ“‹ Description

β€’ Own end-to-end client relationships and event outcomes across the region through proactive collaboration, coordination, and communication with the regional team β€’ Cultivate and maintain superior client relations both on-site and through regular client visits, in partnership with regional leadership β€’ Manage all aspects of regional events, including planning, logistics, on-site execution, and rebooking β€’ Develop a thorough understanding of client and customer needs to ensure consistent event success and satisfaction β€’ Monitor and drive performance against regional goals, taking corrective action as needed β€’ Maintain consistent, professional communication with direct reports and the broader regional team via email, phone, text, and video conferencing β€’ Represent Balfour & Co.'s core values and uphold company policies and procedures β€” including professionalism, dress code, and performance standards β€” with peers, employees, clients, and customers β€’ Adapt to evolving business needs by taking on additional responsibilities as required

🎯 Requirements

β€’ Bachelor's degree required β€’ Strong organizational, interpersonal, and communication skills, both written and verbal β€’ Demonstrated ability to identify and pursue business development opportunities β€’ Experience coaching, mentoring, and developing team members through collaboration and skill-building β€’ Proficiency in the Microsoft Office Suite (Windows environment) β€’ Willingness and ability to travel within the U.S., including overnight and extended trips β€’ Valid driver's license β€’ Ability to establish and maintain a functional home office with reliable internet access

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