Operations Manager

🕒 April 23

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Logo of Ballard Spahr LLP

Ballard Spahr LLP

1001 - 5000 employees

Founded Ballard Spahr LLP was founded in 1885.

📋 Compliance

Compliance • Legal

Ballard Spahr LLP is a law firm that provides a wide range of legal services to its clients. The firm is involved in various legal practices including antitrust, regulatory issues, and privacy, with experienced attorneys like Kristen Broz joining their ranks in Washington, D. C. Ballard Spahr LLP also provides insights and legal alerts on U. S. legal developments, offering resources through portals for alumni and clients. The firm emphasizes the importance of privacy and security on their website, using cookies to enhance user experience. They operate across different locations and offer opportunities for legal professionals to advance their careers with the firm.

📋 Description

• manage intake requests, monitor service queues and communicate with requesters • coordinate workflow, manage work assignments, and assess staff training needs • ensure quality control through thorough proofing and editing • create structure by developing and implementing policies and procedures • assess performance through recruiting and training new staff and conducting performance evaluations • provide information to department management on team goals and objectives

🎯 Requirements

• high school diploma, bachelor's degree preferred • at least three years of experience in law‑firm practice support or word‑processing services • prior supervisory or management experience • advanced proficiency in Microsoft Word, Outlook, PowerPoint, and Excel • strong typing skills of at least 70 WPM • excellent grammar and proofreading abilities • familiarity with legal terminology, forms, and electronic court filing • experience with legal‑specific software such as AIA, NetDocs, WorkShare, Litera Change‑Pro, and BigHand Dictation is strongly preferred • ability to work independently with minimal supervision

🏖️ Benefits

• medical, dental, vision, and life insurance • health savings accounts • flexible spending accounts • short and long-term disability • a 401(k)-retirement savings plan • paid time off • sick leave • paid holidays • employee assistance program

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