BankNewport
Banking • Finance • B2B
BankNewport is a financial institution that offers a wide range of banking services tailored for individuals and businesses. With a strong emphasis on community support and financial education, BankNewport provides personal banking services such as checking and savings accounts, loans, and investment planning. It also focuses on servicing small businesses through various lending options and cash management services. As a trusted partner in the community, BankNewport is dedicated to fostering economic growth and ensuring the financial well-being of its customers.
201 - 500 employees
Founded 1819
🏦 Banking
💸 Finance
🤝 B2B
Contact Center Representative
Job not on LinkedIn
November 12
⚓ Rhode Island – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
BankNewport
Banking • Finance • B2B
BankNewport is a financial institution that offers a wide range of banking services tailored for individuals and businesses. With a strong emphasis on community support and financial education, BankNewport provides personal banking services such as checking and savings accounts, loans, and investment planning. It also focuses on servicing small businesses through various lending options and cash management services. As a trusted partner in the community, BankNewport is dedicated to fostering economic growth and ensuring the financial well-being of its customers.
201 - 500 employees
Founded 1819
🏦 Banking
💸 Finance
🤝 B2B
📋 Description
• Provide quality customer service to BankNewport customers in a fast paced call center • Ongoing support and maintenance of all electronic banking systems and services • Provide service excellence through customer resolution and customer follow-up • Proactively build customer relationships through sales, cross selling and referrals • Initiate action for account maintenance and research • Take ownership of customer inquiries and issues • Maintain a strong knowledge of all electronic banking services and programs • Demonstrate extensive knowledge of all BankNewport products and services
🎯 Requirements
• College degree is preferred or high school diploma with equivalent experience • 2-3 years of Customer Service experience • Knowledge of or usage of electronic banking Services • Must be detail oriented, analytical and able to multitask in a fast paced and ever changing environment to keep up with technology • General knowledge of Mobile Devices (tablets and smart phones) using Apple, Android, etc.
🏖️ Benefits
• Health insurance • Mutual funds programs • Personal development opportunities
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