Medical Assistance Coordinator

Job not on LinkedIn

🔥 3 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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battleface

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

👥 B2C

🛡️ Insurance

✈️ Travel

💰 Venture Round on 2021-05

B2C • Insurance • Travel

battleface is a travel insurance company designed for modern travelers, offering coverage tailored for adventure and diverse travel experiences. Founded initially for the UK and European markets, battleface has expanded globally to cater to travelers in the United States, Australia, and Canada. The company prides itself on a service-oriented approach, providing 24/7 travel assistance, a streamlined digital claims process, and policies that are adaptable to the specific needs of individual travelers or groups.

📋 Description

• Provide real-time help and support to travelers • Identify problems and deliver solutions before, during, and after travel • Act as the front-line first responder for customer emergencies • Participate in shaping and refining assistance protocols • Manage emergency travel and medical assistance cases • Coordinate medical contacts and referrals • Coordinate evacuation and transportation services • Follow established protocols throughout each case • Collaborate with medical advisors, underwriters, and claims teams to determine optimal traveler outcomes based on policy coverage and patient needs • Clearly document actions, strategies, and next steps for seamless case continuation • Enhance and expand the provider database • Contribute to process improvements, client onboarding, and service setup • Build relationships supporting the company's humanity-focused travel insurance mission

🎯 Requirements

• Proven working experience in a travel or medical assistance coordinator role • Background in travel or insurance • Strong understanding of travel or insurance industry terms and practices • Genuine love of helping people • Ability to work flexible hours supporting services 24 hours a day, 7 days a week • Ability to work in a remote-first environment • Team-oriented approach and comfort with flexibility, job diversity, innovation, and technology

🏖️ Benefits

• Remote-first company with flexibility to work where you work best • Work-from-home arrangement • Competitive benefits supporting wellbeing and work-life balance • Growth and innovation opportunities • Room to stretch skills and build new ones • People-first culture with collaboration, respect, and trust • Meaningful work directly helping travelers in critical moments