Systems Consultant

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Develop close working relationships with Partner Brokers • Provide training, software consultancy, and support on the Acturis platform and other Hedron Network IT solutions • Liaise with Hedron departments and Partner Brokers to resolve issues and promote other Hedron services • Help Partner Brokers improve efficiency and internal processes and overcome platform issues • Implement and install the Acturis system for Partner Brokers • Act as the primary contact for broking and accounting issues • Identify solutions and ideas to improve Partner Broker businesses and Acturis systems • Contribute to partner communications • Undertake processes compliantly in respect of TCF and other regulatory requirements • Advise Partner Brokers of new developments through visits and frequent communication • Respond promptly to Partner Broker queries and concerns • Maintain knowledge of system developments • Create and update bespoke document and report templates • Run system reports and build bespoke reports • Deliver training to new and existing Partner Brokers • Promote Hedron Network services where appropriate • Deliver annual objectives to a high standard • Review and address opportunities for excellence and growth within team objectives

🎯 Requirements

• Training qualification desirable • Project management qualification advantageous • Acturis knowledge to ‘Guru’ level • Excellent training skills in classroom and remote environments • Excellent knowledge of Microsoft Office products • Self-motivated and able to work on own initiative • Strong ownership of issues and needs for designated Partner Brokers • Excellent communication, influencing, and relationship-building skills • Good workload management and organisational skills • Ability to identify customer needs and provide appropriate consultative solutions • Ability to solve ad hoc problems and issues in a timely manner • Excellent working knowledge of Acturis to superuser level • Background knowledge of other Partner Broker back-office systems • Experience of the UK general insurance broking industry and practices • Experience of UK general insurance broking accounts advantageous • Full UK driving licence essential • Extensive travel required