Director of Operations, Media & Entertainment

🕒 May 5

🇺🇸 United States – Remote

💵 $90k - $130k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Responsible for overall governance and performance of multiple operations within the Media & Entertainment division • Ensure customer satisfaction is measured and goals are met; implementing plans for continuous improvement • Oversee and assist the team members in balancing priorities and managing their workload so operational KPIs are consistently achieved • Work with performance and budget data to maximize the effectiveness and efficiency of the team • Manage all aspects of the operation budget, including forecasting and budget planning and performance against budget • Lead the effort to implement new business implementations successfully and on-budget

🎯 Requirements

• Extensive corporate travel experience within Media & Entertainment • Prior managerial experience • Thorough knowledge of the travel industry, fares, and markets • Previous budget and cost management experience • Knowledge of word processing, spreadsheets, presentation, and email software • Ability to travel on a regular basis and to work nights and weekends when needed

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated

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