Program Analyst, CDS

🕒 July 22

🇺🇸 United States – Remote

💵 $69k - $80.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Partner and align with Program Management and commercial teams to support and drive customer programs forward • Proactively monitor and measure program goals, seeking opportunities for savings and process efficiencies • Provide analytical insights into the data • Focus on benchmarking, trending, data mining, and data analytics • Analyze customer travel patterns and make recommendations to Program Management for cost savings and other efficiencies • Assist Program Management in developing, implementing, and reporting on KPIs and SLAs as contractually agreed • Organize, provide, or participate in internal or customer-facing training • Create customer business reviews including content customization and presenting directly to the customer

🎯 Requirements

• Proven travel agency or travel industry experience across multiple business areas such as operations, customer relationship/account management, or technology • Solid understanding of how travel data flows from point-of-sale systems to downline systems • Knowledge of quality control processes, ETL processes, basic SQL, and travel terminology • Power BI skills required

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated