Senior Entertainment Travel Consultant

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

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Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Handle incoming travel requests from Netflix stakeholders via phone, email, and other channels • Arrange travel for A-listers, VIPs, talent, press, production crews, groups, event participants, and employees • Consider traveler budgets and offer the best travel solutions • Understand Entertainment vertical needs and recommend appropriate services • Arrange small group travel for industry events and training • Arrange travel for new candidates and relocations • Plan, book, and manage domestic and international travel, including flights, hotels, rail, car hire, charter services, meet-and-greets, chauffeur cars, lounges, VIP services, and ground transportation • Deliver excellent customer service and maintain client enthusiasm • Update travel manifests, manage rooming lists, and maintain travel documentation for groups • Ensure itinerary accuracy and maintain back-office invoicing and billing logs • Provide visa and country-entry restriction guidance • Manage multiple payment methods, including virtual payments via Conferma • Collaborate with colleagues in different regions to support a global follow-the-sun operation

🎯 Requirements

• Previous experience in Entertainment, film, television, music touring, Group or VIP Travel is ideal • Experience with handling small to large groups would be beneficial • Strong working knowledge of Sabre GDS and good fares and ticketing expertise • Good worldwide geography and managing complex international itineraries • Experience negotiating rates with airlines, hotels, and travel suppliers • Familiarity with visa requirements and VIP travel services • Proven ability to handle multiple priorities simultaneously and adapt to change • Ability to work independently, exercising discretion, judgement and confidentiality • High attention to detail and strong organizational skills • Proven excellent customer service, relationship-building and problem resolution skills • Ability to work under pressure and adapt quickly to changing production or event requirements • Adaptable to aspects of the client culture • Ability to work with international teams within a follow-the-sun model • Flexibility in working hours, including occasional bank holiday working • 37.5 hours per week • Saturday working is required • Ability to work in a 4–5 day shift pattern during 0800–1900 weekdays and 0800–1800 Saturdays, plus rostered public holidays

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Work at the forefront of travel technology and help shape the future of business travel • Generous vacation days • Compensation package including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Work From Anywhere opportunity for 60 days per year

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