VIP Travel Consultant

🕒 August 20

🇺🇸 United States – Remote

💵 $50k - $62k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Provide high-touch service excellence to key client travelers • Handle incoming requests via phone, email, and other channels • Serve as the primary point of contact for executive-level travelers • Provide active travel consultation and travel details • Upsell related products • Search and confirm customer travel reservations • Apply client travel policies to guide and consult customers • Fulfill requests regarding DOT, TSA, passports, visas, and other regulations • Maintain, communicate, and expand knowledge of supported travel industries

🎯 Requirements

• Experience in VIP travel • Working knowledge of the travel industry, policies, procedures, and processes • Strong skills in GDS Sabre • Strong verbal and written communication skills in English • Ability to accurately and efficiently handle incoming requests via multiple channels • Ability to use BCD Travel tools and systems • Knowledge of travel policies and appropriate customer consultation • Knowledge of DOT, TSA, passports, and visas regulations • Excellent knowledge and application of travel supplier rules

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days • Mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Reasonable and necessary accommodations for employees • Charitable activities in communities across the globe

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