Manager, Regional Operations

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🕒 June 2

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BCLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1985

🏥 Healthcare

🏨 Hospitality

🎲 Gambling

Healthcare • Hospitality • Gambling

BCLC is the Province's gambling and entertainment company, managing casino, lottery, bingo, and sports betting operations in British Columbia for over 35 years. The company has generated $28 billion for the province, funding essential services like healthcare, education, and community programs. BCLC emphasizes responsible gambling, offering educational resources while also engaging employees in charitable activities within the community.

📋 Description

• Drives the effectiveness and growth of Casinos and Community Gaming Centres within their region • Focuses on revenue generation/profit and organizational growth • Ensures customer satisfaction and builds corporate reputation • Manages complex external relationships and leads BCLC on-site facilities staff • Serves as subject matter expert on Policy/Procedures and provides expertise to staff • Develops and implements strategic business plans that align with organizational strategies • Investigates and analyzes gaming results and operating procedures

🎯 Requirements

• A degree in business, or related discipline • 5 to 7 years of gaming operations experience with progressive levels of responsibility • Extensive understanding of Casino and/or Bingo gaming operations • Proven experience in site supervision with experience in issues and risk management • Solid relationship management, conflict resolution and mediation skills • Solid leadership and people development skills • Experience in strategic business planning and resource management • High degree of business acumen • Excellent interpersonal skills • Strong written and verbal communication skills • Excellent problem solving and analytical thinking skills • Strong computer skills – MS office suite

🏖️ Benefits

• Robust wellness programs to enhance your physical, mental, social, financial and career well being • Flexible working model which supports work-life integration and our 37.5 hour work week • Volunteer hours for community engagement through our Play It Forward program