Product Owner

🕒 May 22

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $100k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Benchmark Analytics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Benchmark Analytics® was founded by a group of dedicated professionals with years of experience in law enforcement — along with deep expertise in the power of Data Science, evidence-based research and advanced technology for developing solutions proven to evolve personnel management in modern policing. With Benchmark Management System® (BMS), we close the current knowledge gaps in the marketplace by tracking, organizing and analyzing all data points associated with a police department’s sworn and non-sworn officers. We work with agencies to develop a comprehensive, top-to-bottom police force management system.First Sign® Early Intervention is the only research-based, data science-driven EIS in policing available today. First Sign leverages the world’s largest officer performance database with over 20 million records — developed in collaboration with the University of Chicago to deliver the most effective tool to identify off-track officer behavior. First Sign goes well beyond standard early warning systems by establishing benchmarks that more accurately identify levels of at-risk behavior . . . alerting you to the real need of intervention and officer support.Our Care Action Response Engine® (C.A.R.E) platform helps supervisors develop a deliberate, meaningful plan of action to help officers who have fallen off track get back on track — and out of C.A.R.E. Our mission is to transform police force management through an all-in-one, data management and early intervention system that provides a holistic view of every officer — in police departments of every size.

📋 Description

• Own your product surface end to end — deciding what gets built, when it ships, and how it serves your users or consuming teams, with full accountability for scope, priority, and quality. • Produce engineering-ready specifications for all features — complete user flows, visual designs, data requirements, edge cases, and acceptance criteria — using AI tools as a core part of your workflow; engineering builds from your specifications directly, without ambiguity about what the experience should be. • Make priority decisions and defend them — customer success, sales, and leadership will bring you requests; you decide which enter the roadmap and which don’t, with clear reasoning and transparent communication. • Maintain deep fluency with your customers — whether they are law enforcement practitioners, agency administrators, internal platform consumers, or data science teams — through direct engagement, user research, and ongoing relationship-building. • Conduct or commission user research as needed — interviews, usability testing, workflow observation, product analytics review — and engage internal subject matter experts to ground product decisions in direct evidence rather than assumptions. • Partner directly with your engineering pair as a trio; bring clarity on what to build and why while they bring clarity on how to build it and what is feasible. • Own post-launch adoption and feedback — evangelize new capabilities, train internal teams, track feature adoption, gather user feedback, maintain documentation, and iterate based on real-world usage rather than handing off after launch. • Support enterprise sales conversations with substantive product and domain knowledge when needed — not just feature lists, but the depth that builds customer confidence. • Leverage AI tools and technologies across all aspects of your work — research, specification, design, analysis, prototyping, and documentation.

🎯 Requirements

• 5+ years of professional experience in product management, technical product management, engineering, design, or another role where you owned both the what and the how of a product or technical surface. • Demonstrated ability to produce engineering-ready specifications — not just PRDs or user stories, but complete specifications including visual designs, user flows, data requirements, and acceptance criteria that engineering can build from directly. • Fluency with AI-assisted workflows; you already use AI tools daily in your professional work and can demonstrate how they accelerate your output and raise the quality of your work. • Strong written and verbal communication; you write clearly enough that engineers can build from your documents and customers or stakeholders can understand your roadmap. • Experience working directly with engineering teams in an agile or continuous-delivery environment as a genuine partner, not just a requirements source. • Strong analytical and quantitative skills — you think in terms of evidence, tradeoffs, and measurable outcomes; you use data to frame problems, evaluate options, and build the case for decisions. • Ability to synthesize information from multiple sources — customer feedback, user research, internal expertise, data, competitive context — into clear product direction and actionable plans. • Comfort with ambiguity and incomplete information; you make decisions with the data available rather than waiting for certainty. • Bachelor’s degree or equivalent professional experience working in a software development environment. • Intellectually curious self-starter who proactively identifies problems and opportunities without waiting to be asked.

🏖️ Benefits

• Unlimited Paid Time Off. • Ability to work in a fully remote environment (must be based in the U.S. and willing to work in Central Time Zone). • Summer Half-Day Fridays. • Freed Up Fridays during Spring, Fall, and Winter months to promote productivity and dedicated heads-down work time. • Medical, dental, and vision plan offerings along with 401(k). • Employer-paid Short-Term Disability, Long-Term Disability, and Life Insurance. • Other Voluntary Benefits include additional Life Insurance, Spouse Life Insurance, and Accident Insurance. • The satisfaction that comes with being part of a solution that has real impact in the world. • A diverse workforce and inclusive environment that embraces unique contributions and experiences. • An empowered culture that encourages creativity and professional growth.