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Quality Assurance Analyst

🕒 August 27

🏈 Alabama, Alaska, +43 more states – Remote

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💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

Where this job comes from

Posted on BeneLynk's careers page, not through a job board

First seen by Remote Rocketship August 27

Still open on BeneLynk's site. Checked 2 hours ago.

Logo of BeneLynk

BeneLynk

501 - 1000 employees

Founded 2016

🏥 Healthcare

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare • Healthcare Insurance • Social Impact

BeneLynk is a dedicated social care company that partners with health plans to ensure individuals receive all the benefits they deserve. They provide personalized advocacy to help clients navigate complex healthcare systems, including applying for Medicare and Medicaid, lowering prescription costs, and connecting with necessary community services. BeneLynk aims to improve health-related social outcomes and support long-term health plan members, including veterans, through comprehensive care assistance.

📋 Description

• Design and execute end-to-end validation and User Acceptance Testing (UAT) across the Advocate-facing platform and self-service module • Develop test strategies, test plans, test suites, test cases, and test scripts • Execute role-based testing for Enrollment Advocates, Veterans, Case Managers, Direct Care Workers, and partner agencies (ADNAs) • Validate the Veteran Directed Care lifecycle, including onboarding, caregiver engagement, time submission and approval, payroll, and reporting • Validate eligibility, service authorizations, budget calculations, timesheets, payroll processing, reporting, boundary conditions, rounding, retroactive corrections, and error handling • Test self-service functionality under mobile, low-bandwidth, and assistive-technology conditions • Support WCAG 2.1 AA accessibility validation • Review design specifications, wireframes, prototypes, BRDs, and Project Charters • Assist with requirements gathering and translate business needs into testable acceptance criteria • Produce testing scope documentation, test plans, test results, tickets, and audit-ready coverage documentation • Identify, log, reproduce, and monitor defects and production issues • Report findings to Product Management and Engineering and support prioritization and resolution • Analyze and communicate quality data and devise quality-improvement processes • Collaborate with Product Management, Design, Engineering, Operations, Leadership, and stakeholders • Prioritize features, define testing and analysis requirements, create documentation and process flows, and deliver end-to-end testing on schedule • Perform other QA/UAT and business-related duties assigned by the Chief Product Officer or BeneLynk leadership

🎯 Requirements

• 2–4+ years in Quality Assurance (QA) and/or User Acceptance Testing (UAT), including experience leading product testing and analysis efforts across multiple QA and/or UAT initiatives • Experience in Agile business/software development lifecycle processes and methodologies; experience with or knowledge of SCRUM fundamentals, frameworks, and methodologies • Experience performing End-to-End testing across multiple applications and developing test plans, test scripts, and a coverage matrix • Ability to create test plans, test suites, and test cases from project/product specifications and/or verbal communication channels • Experience creating written QA/UAT test reports covering test progress, status, test plan completion, defects, and associated risks • Strong analytical and problem-solving skills for complex conditional business rules and edge cases • Excellent organizational skills and attention to detail • Calm under pressure, proactive and self-starting attitude, and interpersonal skills • Excellent written and verbal communication skills; ability to liaise among developers, designers, product managers, and operations • Experience presenting information to teams, stakeholders, and/or executives • Proficiency in the MSFT Office Suite (Excel, Word, PowerPoint) and/or related software • Adept at understanding QA/UAT operations and their relationship to product design, development, and delivery • Associate degree in a related field required • Stable internet connection • Ability to lift up to 15 pounds • Offer contingent upon required background and drug screening • Must complete employment authorization verification through E-Verify

🏖️ Benefits

• Medical, Dental, Vision and Employee Assistant Program Benefits • 401K Match • 15 Paid Days Annually • Excellent Growth & Advancement Opportunities • Up to $12 per month for any streaming service subscriptions • Discounted movie tickets, hotel stays, and more through Tickets at Work • Monthly company town hall events • Monthly internal mental health newsletters • Monthly Lunch & Learn Events with lunch provided for employees who sign up • Monthly virtual trivia, team building exercises, guided painting sessions, and other Bene-Verse events

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