Senior Customer Success Manager, Italy

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October 14

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Aufinity Group | bezahl.de

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Fintech • Automotive • SaaS

Aufinity Group, operating under the brand bezahl. de, is a leading platform for digital payment solutions specifically designed for the automobile industry. The platform specializes in comprehensive digital payment management, from invoicing to accounts receivable, providing a modern and efficient payment experience. Bezahl. de automates the entire receivables process, significantly reducing manual work and improving liquidity for dealerships. Trusted by over 1,000 car dealerships and more than 80% of the top 100 automotive groups in Germany, the platform manages a transaction volume exceeding seven billion euros annually. Its digital payment solutions include features like real-time payment status visibility, automated payment requests, and modern payment options, enhancing the efficiency and transparency of financial operations for both customers and dealers. The company emphasizes security and compliance with regulations such as GDPR and German DSGVO.

51 - 200 employees

💳 Fintech

☁️ SaaS

📋 Description

• Responsible for Italian customers and all communication • Introduce innovating payment processes for car dealer groups and other industries • Responsible for the training of operational managers • Identify and eliminate possible “stumbling blocks” in onboarding projects • In charge of upgrading solutions for existing clients • Help to continuously improve products and processes via customer proximity

🎯 Requirements

• At least 5 years of experience in digital (multi) project management • Structured and clean way of working, even in stressful situations • Clear and confident communication at C-level • Willingness to travel to customers • Native or bilingual in Italian, confident in business English • Experience in the automotive or software environment is a plus

🏖️ Benefits

• Opportunity to be part of one of the most exciting FinTech Scale-Up stories in Europe • Extensive training and development opportunities • Open and transparent corporate culture where your ideas are heard • Possibility of working from home • Monthly team events focusing on team spirit and fun