Virtual Clinic Operations Manager

🔥 10 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bios Life

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Bios Life is a company identified only by its name and a large HTML/CSS dump of a website (font and layout code and repeated placeholder content). The available material does not include clear information about products, services, customers, business model, or market. No explicit claims about biotechnology, medical services, supplements, or wellness offerings are present in the provided text. Based on the company name alone, it may plausibly be associated with life sciences, health, or wellness, but that is not confirmed by the provided content. This description is intentionally conservative and limited to the provided data.

📋 Description

• Own the day-to-day operations of the virtual clinic, ensuring a seamless experience for patients, providers, and the broader care team • Develop and continuously improve scalable workflows across scheduling, onboarding, care delivery, follow-up, and escalation • Build operational infrastructure to support increasing patient and provider volume • Anticipate capacity constraints and operational bottlenecks and develop solutions before they impact care delivery or patient experience • Partner with clinical leadership on provider capacity, scheduling, coverage, and resource allocation • Establish and monitor operational metrics including patient volume, appointment availability, visit completion, no-show rates, provider utilization, turnaround times, and patient experience • Develop SOPs, playbooks, and standardized processes • Partner with Clinical, Product, Technology, HR, Finance, and other teams to translate clinical needs into scalable operational solutions • Optimize EMR and other clinical technology platforms • Support onboarding and operational readiness of new clinicians and clinical team members • Identify opportunities to automate, streamline, and improve clinical operations • Establish escalation pathways and resolve operational issues • Ensure compliance with regulatory, privacy, documentation, and quality requirements • Support launches of new programs, services, markets, or clinical offerings • Build and manage the clinic operations team as organizational needs evolve

🎯 Requirements

• 5+ years of experience in healthcare or clinical operations, ideally within virtual care, telehealth, or digital health • Direct experience helping scale a virtual clinic or virtual care delivery model strongly preferred • Demonstrated ability to build processes and infrastructure in a high-growth or rapidly changing environment • Strong understanding of virtual patient journeys, provider operations, scheduling, capacity planning, and clinical workflows • Experience working with EMR/EHR systems and virtual care technology • Strong analytical skills and experience using operational data and KPIs to identify problems and drive decisions • Demonstrated ability to identify operational risks and bottlenecks before they become significant problems • Experience developing SOPs, workflows, playbooks, and scalable processes • Strong project management and cross-functional collaboration skills • Comfortable operating in ambiguity and building structure where it does not yet exist • Excellent judgment, communication, and problem-solving skills • Startup or high-growth healthcare experience strongly preferred • Bachelor's degree or equivalent relevant experience

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