Design Director

3 days ago

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BJAK

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eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

📋 Description

• Build and mentor a high-performing, multicultural design team for the London brand (product, brand, graphic, motion, and content designers). • Develop team capabilities through workshops, conferences, and continuous learning. • Cultivate a strong internal design community through town halls, critiques, and collaborative forums. • Identify user needs and behaviors through research, interviews, surveys, analytics, and usability testing. • Define design requirements to create intuitive, high-quality, and future-ready user experiences. • Lead teams to produce UX patterns, wireframes, screens, prototypes, and design system components for a new brand ecosystem. • Own and elevate end-to-end customer experiences, including front-end website interactions. • Build a shared design language across teams, including education sessions and cross-functional rituals. • Champion design-led decision-making to drive measurable business outcomes such as improved conversion, stronger brand identity, and reduced operational costs.

🎯 Requirements

• Minimum 5+ years of experience in design leadership, ideally in technology, fintech, or digital-first businesses. • Proven success in driving business outcomes through design—brand building, revenue impact, and operational efficiency. • A portfolio demonstrating strategic thinking, user-centricity, and strong creative vision. • Outstanding leadership, communication, and mentorship skills. • Passionate about building new brands, growing teams, and shaping culture from the ground up.

🏖️ Benefits

• Fully remote role with flexible working arrangements. • Competitive compensation and executive-level growth opportunities. • Build and mentor a diverse, global design team. • Work in a fast-paced environment that values innovation, experimentation, and bold ideas.