Regional Operations Manager – Omni & Event

Job not on LinkedIn

🕒 September 11

🐊 Florida – Remote

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💵 $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of BJ's Wholesale Club

BJ's Wholesale Club

10,000+ employees

Founded 1984

🛒 Retail

👥 B2C

Retail • B2C

BJ's Wholesale Club is a membership-only retail chain focusing on delivering unbeatable value and outstanding service to its members. The company emphasizes a culture that supports inclusivity and career growth, offering roles in club operations, distribution centers, corporate settings, and specific departments like BJ's Optical. BJ's Wholesale Club is known for providing substantial discounts and a wide range of products, aiming to add value to its members' shopping experiences.

📋 Description

• Support OMNI business operations in BJ’s Clubs • Provide tools, support, leadership, and strategic direction to deliver incremental revenue improvements and maximize OMNI contributions • Support consistent operational standards across BJ’s locations to achieve OMNI financial and operational targets • Assist Club managers with day-to-day execution of OMNI initiatives • Provide guidance and functional support to ensure clubs execute OMNI initiatives and meet KPI targets • Communicate with assigned clubs to monitor performance of OMNI policies, initiatives, programs, and SOPs • Report on and analyze each location’s performance • Record and implement process improvement plans for non-compliant situations • Collaborate with Home Office and Club management on training and development • Build organizational relationships and partnerships to improve OMNI operations • Escalate club OMNI concerns to the General Manager and cooperate with Club management to resolve them • Follow up on matters until completed or closed • Ensure locations deliver excellent Member service and consistently meet all SLAs

🎯 Requirements

• Bachelor’s Degree Preferred • 5 to 7 years of management experience in a retail environment • 3+ years in a general/operations manager or lead role • Strong business acumen and operational knowledge • Six Sigma certification preferred • Strong coaching and mentoring skills • Good communication, influencing, and interpersonal skills • Strong judgment and critical thinking skills • Ability to organize and analyze data • Ability to conduct root cause analysis • Ability to build and maintain trust-based, collaborative relationships and influence others • Proven experience managing multiple priorities and projects across teams • 100% travel required • Valid driver’s license required

🏖️ Benefits

• Weekly Pay • Complimentary The Club Card Membership • Free Supplemental Membership for someone in the household • Vacation, personal, sick days, holidays, bereavement, and jury duty leave • Three medical plans • Optional dental and vision coverage • Health Savings Account (HSA) • Flexible spending account options • 401(k) Retirement Savings Plan with company match • Employee Stock Purchase Plan with BJ’s common stock available at a 15% discount

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