Senior Go-To-Market Program Manager

🕒 November 5

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

👻 Ghost score 18%

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BLACKCLOAK

WebsiteLinkedInAll Job Openings

11 - 50 employees

🔒 Cybersecurity

☁️ SaaS

💰 $11M Series A on 2021-07

Cybersecurity • SaaS

BLACKCLOAK is an award-winning concierge cybersecurity and privacy platform focused on providing digital executive protection services. The platform is designed to protect individuals, families, and corporations from cyber threats by securing personal devices, home networks, and private data. BLACKCLOAK serves high-value individuals, including executives and companies, offering tailored cybersecurity solutions to mitigate risks associated with internet-connected devices and personal data vulnerabilities. With a comprehensive app and dashboard, BLACKCLOAK provides real-time security monitoring and incident response, helping to safeguard digital lives against cyberattacks.

📋 Description

• Help design, launch, and run the new GTM Operations delivery model, including intake, prioritization, planning, and status reporting • Own the GTM Operations work intake process by triaging sales and marketing requests, defining scope and effort, and prioritizing the backlog • Build and maintain the GTM Operations roadmap, project plans, and timelines • Run weekly priorities, project reviews, and monthly or quarterly updates to sales and marketing leadership • Manage cross-functional programs from kickoff to close with owners, milestones, risks, and success measures • Create and maintain playbooks, templates, and documentation • Lead vendor evaluations and selection, maintain vendor inventory, track deliverables, and run vendor business reviews • Plan and lead rollouts of new GTM processes, programs, and tools, including communications, training, launch materials, and adoption tracking • Gather field feedback and turn it into improvements • Partner with Field Marketing and Sales on regional programs, events, and executive engagements • Build repeatable field marketing processes and coordinate account targeting and follow-up plans • Track field program performance, including attendance, pipeline influenced, and cost per opportunity, and share results with leadership • Report to the head of GTM Operations

🎯 Requirements

• 5+ years of experience in program management, GTM operations, marketing operations, sales strategy, or a related role at a B2B company • Proven track record of running cross-functional programs involving sales, marketing, and outside partners • Hands-on vendor management experience, including evaluations, renewals, negotiations, and performance reviews • Experience leading change, rolling out new processes or programs, and driving adoption with sales or marketing teams • Strong organization and prioritization skills • Clear written and verbal communication, including updates and presentations for senior leaders • Comfort with project management tools such as Asana, Monday, or Smartsheet • Working knowledge of how CRM and marketing tools support the funnel • Entrepreneurial mindset and desire to grow with a fast-moving company • Experience supporting field marketing, events, or ABM programs is a bonus • Experience in cybersecurity, SaaS, or another B2B technology company is a bonus • Formal training in program or change management (PMP, Prosci, Agile, or similar) is a bonus • Experience helping stand up a new team, operating model, or intake process is a bonus • Early- or mid-stage company experience is a bonus

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees and 50% employer-paid monthly premiums for dependents • Health Savings Account with company contribution for eligible medical plans • Flexible Vacation Plan • 10 Paid Company Holidays • 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance • 401k with Traditional and Roth options, including employer match • Company Equity • Paid Parental and Pregnancy Recovery Leave • Company and team off-sites and virtual events throughout the year • Home office stipend

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