Blanoia
Education • eCommerce • B2C
Blanoia is an educational platform providing comprehensive training programs with real-world experiences delivered by experienced instructors and professionals. The platform emphasizes continuous support for its students, offering short video lessons to maintain attention and engagement, alongside practical applications of lessons with feedback. Blanoia collaborates with high-level trainers and experts to develop advanced educational environments and ensure a high-quality learning experience.
11 - 50 employees
Founded 2016
📚 Education
🛍️ eCommerce
👥 B2C
Sales Manager - Online Learning Platform for Engineers
Job not on LinkedIn
January 30
🗣️🇸🇦 Arabic Required
Blanoia
Education • eCommerce • B2C
Blanoia is an educational platform providing comprehensive training programs with real-world experiences delivered by experienced instructors and professionals. The platform emphasizes continuous support for its students, offering short video lessons to maintain attention and engagement, alongside practical applications of lessons with feedback. Blanoia collaborates with high-level trainers and experts to develop advanced educational environments and ensure a high-quality learning experience.
11 - 50 employees
Founded 2016
📚 Education
🛍️ eCommerce
👥 B2C
📋 Description
• This is a remote position. • We’re seeking a hands-on Sales Manager to lead our sales team, optimize processes, and scale revenue for our online learning platform targeting engineers. • You’ll manage a team of sales agents, social media moderators, and customer support agents, oversee CRM automation, enforce performance KPIs, and drive customer retention. • This role is critical to transforming our newly designed sales systems into measurable results. • Implement and refine the lead-to-payment workflow for Egyptian and international markets. • Monitor SLAs (e.g., 15-minute WhatsApp response time, 24-hour offline payment confirmation). • Design promotions/upgrade campaigns to boost conversions. • Manage and mentor inbound/outbound sales agents and supervisor. • Conduct weekly performance reviews using GoHighLevel dashboards. • Enforce bonus/penalty structures and drive accountability. • Own GoHighLevel CRM setup, including automations, tags, and reporting. • Troubleshoot payment reconciliation (offline/online) and call tracking. • Identify bottlenecks in the sales funnel and implement fixes. • Oversee post-purchase onboarding (WhatsApp workflows, Facebook Group engagement). • Reduce churn through recovery campaigns and satisfaction surveys. • Collaborate with instructors to align course updates with customer feedback. • Ensure adherence to data security policies and payment gateway compliance. • Train the team on objection handling, CRM usage, and ethical sales practices.
🎯 Requirements
• 5+ years in sales management, preferably in EdTech, SaaS, or B2C education. • Proven track record of scaling sales teams (10–20% MoM growth). • Experience with CRM tools (GoHighLevel or similar) and payment gateways (Stripe, paymob, paytabs). • Ability to design and enforce workflows (lead management, follow-ups). • Expertise in setting KPIs, analyzing conversion funnels, and A/B testing. • Comfortable with automations (WhatsApp API, email sequences). • Strong coaching skills to motivate hybrid/remote teams. • Fluent in Arabic and English (written and spoken). • Anticipates issues (e.g., payment delays, churn risks) and acts swiftly. • Ensures 100% CRM hygiene (logged calls, receipts). • Balances sales targets with learner success.
🏖️ Benefits
• Market-aligned salary based on experience and qualifications. • Generous performance-based bonus structure tied to achieving sales targets and KPIs. • Paid time off for health-related issues. • Regular opportunities to grow into senior leadership roles as the company expands. • Adaptable schedule to support a healthy work-life balance. • Paid annual leave. • Paid holidays. • Access to top-notch sales tools, CRM platforms (GoHighLevel), and other resources to maximize efficiency.
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