Manager, Operational Excellence – Provider Operations

Job not on LinkedIn

🕒 April 30

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Blink Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🛒 Retail

Healthcare Insurance • Pharmaceuticals • Retail

Blink Health is a company that provides discounted medication pricing and delivery services. They aim to make prescription medications more affordable by offering the same pills at lower prices, either through participating local pharmacies or via home delivery. With a network of over 35,000 pharmacies nationwide, Blink Health allows customers to pay online for discounted prices and pick up their medications at a preferred location, or opt for fast, free home delivery. Blink Health prepares prescriptions, manages refills, and offers access to licensed pharmacists for any inquiries. Importantly, Blink Health is not insurance but a discount plan organization.

📋 Description

• Support the end-to-end design and evolution of Provider Operations workflows • Define and standardize how work gets done across the Provider Growth organization • Define and lead high-impact, cross-functional initiatives • Set direction, align stakeholders, and ensure scalable implementation • Translate operational needs into scalable system and tooling improvements • Drive a culture of operational excellence by standardizing processes, documentation, and best practices • Identify systemic inefficiencies and design solutions across people, process, and technology to improve scalability, consistency, and provider experience

🎯 Requirements

• 4+ years of proven experience using analytics to solve complex business or operational problems across multiple teams • Bachelor's degree in Business, Operations Management, or a quantitative field • Exceptional problem-solving skills with a track record of delivering high-impact results • Ability to define and drive long-term strategy while balancing immediate operational needs • Proficiency in data analysis tools (Google Sheets, SQL, BI tools) • Strong experience gathering requirements and partnering with cross-functional stakeholders • Ability to clearly articulate strategy, frameworks, and recommendations to both technical and non-technical audiences • Proven ability to lead large-scale, cross-functional initiatives from concept through implementation • Thrives in ambiguity and can operate effectively in a fast-paced, evolving environment.

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities