Commercial Programs Operations Specialist

🕒 June 2

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Bonterra

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🤝 Non-profit

🌍 Social Impact

B2B • Non-profit • Social Impact

Bonterra is a company that provides purpose-built software solutions designed to enhance the impact and efficiency of nonprofits, corporations, foundations, and public agencies. Their products include tools for corporate social responsibility, strategic philanthropy, employee engagement, grants management, case management, and fundraising. Bonterra empowers organizations with the software, coaching, and expertise needed to maximize their social impact and streamline their operations. The company focuses on serving changemakers aiming to improve social good, expand their supporter base, and achieve greater community outcomes.

📋 Description

• Own the end-to-end administration of SalesLoft, including user provisioning, settings configuration, and platform governance. • Upload, build, and maintain sales cadences in alignment with go-to-market priorities and Commercial Programs campaign calendars. • Monitor and analyze cadence performance metrics including open rates, reply rates, step completion rates, and conversion outcomes. • Build and maintain dashboards and regular reporting cadences that surface actionable insights to Sales Ops and Commercial Programs leadership. • Manage and maintain integrations between SalesLoft and adjacent sales systems (e.g., CRM, marketing automation, enrichment tools, and data platforms). • Proactively identify inefficiencies in current platform configurations and propose solutions to improve rep productivity and program outcomes.

🎯 Requirements

• 2–4 years of experience in a Sales Operations, Revenue Operations, or sales technology administration role. • Hands-on SalesLoft experience, including cadence management, reporting, and platform administration. • Proven ability to manage integrations and automations between SaaS platforms (e.g., Salesforce, HubSpot, Outreach, or similar). • Strong analytical skills with experience building reports and dashboards to communicate performance data. • Detail-oriented with a high degree of accuracy in data management and platform configuration. • Ability to manage multiple priorities simultaneously in a fast-paced, cross-functional environment. • Strong written and verbal communication skills, with an ability to translate technical concepts for non-technical stakeholders.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work arrangements • Professional development opportunities • Paid time off • Bonuses