Bonusly
HR Tech • SaaS • B2B
Bonusly is an innovative employee recognition platform that provides effective tools to recognize and reward employees for their contributions. It focuses on cultivating positive workplace cultures by promoting peer-to-peer recognition, facilitating automated milestones and announcements, and offering a variety of rewards and incentives. Bonusly empowers managers with insights to improve team performance and engagement, making recognition an integral part of the organizational culture.
51 - 200 employees
Founded 2012
👥 HR Tech
☁️ SaaS
🤝 B2B
CS Operations Consultant
November 21
🇺🇸 United States – Remote
💵 $75 - $125 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
Bonusly
HR Tech • SaaS • B2B
Bonusly is an innovative employee recognition platform that provides effective tools to recognize and reward employees for their contributions. It focuses on cultivating positive workplace cultures by promoting peer-to-peer recognition, facilitating automated milestones and announcements, and offering a variety of rewards and incentives. Bonusly empowers managers with insights to improve team performance and engagement, making recognition an integral part of the organizational culture.
51 - 200 employees
Founded 2012
👥 HR Tech
☁️ SaaS
🤝 B2B
📋 Description
• End-to-end project management of the Gainsight migration, including timeline, dependencies, risk management, and stakeholder communication • System / data discovery: Document current-state workflows, objects, reports, playbooks, and automations • Solution design: Recommend the future-state architecture within HubSpot or the chosen CSP • Data model & schema design: Define tables, associations, and field mappings • Migration execution: Lead data cleansing, ETL prep, QA, and validation • Platform configuration: Build workflows, automations, health scoring, dashboards, playbooks, and reporting • Integration oversight: Work with internal teams or contract developers to oversee integrations • Cross-functional enablement: Provide documentation, training materials, and post-launch QA • Reporting & analytics: Create dashboards and insights for CS and leadership track adoption, risk, and customer outcome
🎯 Requirements
• 3–5+ years in Customer Success Operations or Revenue Operations • Hands-on Gainsight admin/configuration experience (objects, Rules Engine, Journey Orchestrator, Scorecards) • Proven project management experience running complex, multi-system migrations • Integration experience (iPaaS tools, API-based workflows, product data pipelines, Chargebee, CRM, etc.) • Strong understanding of CS workflows, lifecycle management, and health scoring models • Ability to work independently, manage timelines, and communicate clearly with both technical and non-technical stakeholders.
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