Senior Data Operations Specialist – Salesforce Data Cloud

Job not on LinkedIn

October 30

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Logo of BPCS, Comprehensive marketing solutions, ltd.

BPCS, Comprehensive marketing solutions, ltd.

Big agencies give you big talent for big money, but less time & commitment. Little agencies give you little less talent for little less money, but full dedication. What you want is the best from both worlds. What you need is big little agency. And you have just found it.

1 - 10 employees

📋 Description

• Serve as an expert on the data model supporting all Shop and Trip communications. • Build, QA, and publish audiences in Salesforce Data Cloud (DC) for activation in Salesforce Marketing Cloud (SFMC). • Validate attribute mappings and audience logic for new communications. • Monitor audience publishing schedules to ensure on-time data delivery to SFMC. • Set up and maintain automations between Data Cloud and SFMC. • Map Data Cloud outputs to Data Extensions for use in Journey Builder. • Participate in Data Ambassador meetings with Communications Owners to provide data insights and recommendations. • Collaborate with Production Operations and Developers to ensure smooth integration between DC and SFMC. • Conduct daily publishing checks and design alert mechanisms for sync or automation failures. • Maintain clear documentation of audience logic, mappings, and data dependencies. • Partner with Capability and Solutions teams to validate new data attributes and event feeds. • Support QA, UAT, and Go-Live readiness by verifying audience accuracy and journey triggers.

🎯 Requirements

• Strong expertise with Salesforce Data Cloud, including Calculated Insights, Identity Resolution, and Activation Targets. • Advanced SQL proficiency for segmentation, data validation, and troubleshooting. • Experience with Salesforce Marketing Cloud (Automation Studio, Journey Builder). • Familiarity with Data Streams, Data Actions, and API-based automations. • Knowledge of Data Views queries for QA and reporting. • Database development experience or equivalent technical foundation. • Excellent analytical and problem-solving skills with high attention to detail. • Ability to communicate complex data concepts to non-technical stakeholders. • Strong documentation and collaboration skills using JIRA and Confluence.

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development

Apply Now

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