Fiber Product Manager

Job not on LinkedIn

October 15

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

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Brightspeed

WebsiteLinkedInAll Job Openings

Telecommunications

Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.

1001 - 5000 employees

Founded 2022

📡 Telecommunications

💰 $500M Private Equity Round on 2023-05

📋 Description

• Own the end-to-end Fiber Internet product for Brightspeed • Define the vision, roadmap, and in-market performance for speed tiers, equipment, value-added services, and customer experience • Translate customer and market insights into a prioritized backlog and lead cross-functional delivery • Help deliver a differentiated, reliable, and scalable Fiber portfolio that customers love • Collaborate with E-commerce and Call Center Operations to protect CX and optimize conversion • Maintain competitive intelligence and inform price/value and go-to-market moves

🎯 Requirements

• 7+ years in product management for telecom/ISP or adjacent subscription services (fiber preferred) • Proven backlog ownership and agile delivery with cross-functional teams (IT/Engineering, CX, Sales, Field, Network) • Strong commercial and analytical skills (business casing, experimentation; SQL/BI a plus) • Experience with catalog/offer engines, order orchestration, billing/provisioning, and CPE/Wi-Fi hardware roadmaps • Familiarity with AI/automation use cases (propensity, recommendations, anomaly detection, agent-assist) • Clear communicator with executive presence; excels at 80/20 decisions and change leadership

🏖️ Benefits

• competitive medical, dental, vision, and life insurance • employee assistance program • 401K plan with company match • paid time off • overall wellness through physical, emotional and financial health