Senior Sales Program Manager

Job not on LinkedIn

November 25

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

📋 Program Manager

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Brightspeed

WebsiteLinkedInAll Job Openings

Telecommunications

Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.

1001 - 5000 employees

Founded 2022

📡 Telecommunications

💰 $500M Private Equity Round on 2023-05

📋 Description

• Manage the end-to-end delivery of sales and referral programs that drive acquisition, engagement, and loyalty within the Brightspeed Consumer business • Ensure clear communication, operational accuracy, and measurable results • Collaborate with Marketing, Sales, and Channel Operations to launch and promote referral campaigns • Develop and maintain program documentation, process guides, and communication materials • Monitor program performance, providing reporting and insights on participation, conversions, incentive payouts, and ROI • Partner with Analytics and Finance teams to validate data accuracy, track budget utilization, and support forecasting • Coordinate with IT and vendor teams to maintain referral systems and implement enhancements • Ensure programs comply with legal, privacy, and financial controls while maintaining an excellent participant experience

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Communications, or related field, or equivalent work experience • 3+ years of experience in program or project management, sales operations, or marketing operations • Experience coordinating cross-functional initiatives and managing program performance metrics • Strong program and project management capabilities with attention to detail and operational discipline • Analytical thinker able to interpret data and translate insights into actionable improvements • Proficient in Microsoft Excel, PowerPoint, and CRM/marketing systems (e.g., Salesforce, HubSpot) • Excellent written and verbal communication skills • Strong collaboration and stakeholder engagement skills • Ability to manage multiple projects in a fast-paced environment with shifting priorities

🏖️ Benefits

• Competitive compensation • Comprehensive benefits including medical, dental, vision, and life insurance • Employee assistance program • 401K plan with company match • Paid time off • Wellness programs