Principal Product Manager

October 31

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brightwheel

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Education • SaaS

brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.

201 - 500 employees

Founded 2014

📚 Education

☁️ SaaS

💰 $55M Series C on 2021-02

📋 Description

• Lead strategy and roadmap for brightwheel’s activation & expansion product team, spanning onboarding, activation, and attach • Define the end-to-end onboarding and growth experience for schools, leveraging AI and product-led growth (PLG) principles to accelerate time-to-value • Influence and sell vision to execs and c-suite. Communicate strategy, learning, and progress clearly with leadership and cross-functional partners to inform roadmap decisions • Partner cross-functionally with engineering, design, AI, data, and GTM to build and iterate on in-app onboarding and contextual upsell experiences • Identify and remove friction across the activation and attach funnels, using data and customer feedback to prioritize high-impact improvements • Design, run, and analyze experiments to test hypotheses, improve conversion, and impact critical metrics • Define and report on success metrics (e.g., activation %, attach %, time-to-value, % of schools self-serve onboarding) and share progress across teams • Drive durable alignment and execution across PDE, GTM, and AI teams, ensuring shared goals, feedback loops, and delivery against measurable outcomes

🎯 Requirements

• 7+ years of product management experience, ideally in SaaS • Proven ownership of growth, onboarding, or activation funnels with measurable outcomes • Hands-on operator who can define a strategy, validate hypotheses, and move fast to deliver results • Demonstrated ability to drive impact through prioritization and structured thinking, especially in fast-paced and ambiguous environments • Deep comfort with product metrics, funnel analysis, and experimentation (SQL a plus) • Collaborative and clear communicator who builds strong cross-functional partnerships • Experience launching or optimizing AI-powered features (preferred)

🏖️ Benefits

• Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+ • Generous Paid Parental Leave for growing families • Flexible Paid Time Off (PTO) to recharge and relax • 401(k) Enrollment to help you plan for the future • Monthly Remote Productivity Stipend