brightwheel
Education • SaaS
brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.
201 - 500 employees
Founded 2014
📚 Education
☁️ SaaS
💰 $55M Series C on 2021-02
Sales Coordinator
November 18
brightwheel
Education • SaaS
brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.
201 - 500 employees
Founded 2014
📚 Education
☁️ SaaS
💰 $55M Series C on 2021-02
📋 Description
• Accurately place orders using Brightwheel’s online ordering platforms • Respond to customer questions and troubleshoot basic technical issues (e.g. login errors, password resets) via email in a timely, friendly, and professional manner • Follow detailed Standard Operating Procedures (SOPs) and instructions with full compliance • Perform data entry tasks, ensuring all information is inputted with speed and precision • Maintain clear records of orders and transactions • Collaborate with the sales and operations teams to troubleshoot any issues and ensure smooth order processing • Contribute to a positive, high-performing team culture
🎯 Requirements
• Strong English fluency (verbal and written) • High attention to detail and high standards for accuracy • Proven ability to follow step-by-step instructions without deviation • Tech-savvy and comfortable learning new platforms and tools • Strong time management and organizational skills • Learns quickly, is energized by coaching and able to effectively implement feedback • Comfortable working independently in a remote environment for a US-based company as a contractor • Ability to work overlapping with U.S. time zones (ET or PT)
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