Senior Manager, Sales Operations

October 20

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brightwheel

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Education • SaaS

brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.

201 - 500 employees

Founded 2014

📚 Education

☁️ SaaS

💰 $55M Series C on 2021-02

📋 Description

• Drive strategic projects that span across multiple product lines, including initiatives to build a multi-product selling motion and expansion into new verticals. • Partner with Sales, Marketing, Finance, and Operations to align on go-to-market strategy, planning, and execution. • Lead and manage change across the GTM organization, ensuring new initiatives are operationalized effectively with clear communication and adoption. • Build and deliver executive-ready analyses and recommendations grounded in both quantitative and qualitative insights • Drive best-in-class use of AI and automation across SalesOps processes — applying AI tools for forecasting, pipeline insights, reporting automation, and executive summaries to accelerate analysis and decision-making. • Partner with senior leadership to define priorities, track business performance, and identify levers for growth.

🎯 Requirements

• 5-7+ years of professional experience, including 3-4+ years in Sales Operations, Revenue Operations, or related roles • Experience in a high-growth or startup environment with exposure to multi-product or multi-segment sales structures • Strong working knowledge of Salesforce, Sigma, and other sales and GTM systems and analytics tools • Proven ability to influence at all levels, from frontline managers to the C-suite, using a data-driven and consultative approach. You can distill complexity into clear narratives that drive decision-making and then manage execution. • Demonstrated success leading cross-functional projects with measurable business impact • Deep experience leveraging AI tools and automation frameworks to improve forecasting, modeling, and data workflows — with a mindset for experimentation and innovation • Highly analytical, organized, and able to balance strategic thinking with hands-on execution.

🏖️ Benefits

• Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families • Generous Paid Parental Leave for growing families • Flexible Paid Time Off (PTO) to recharge and relax • 401(k) Enrollment to help you plan for the future • Monthly Remote Productivity Stipend