Operations Director

🕒 May 21

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 30%

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Logo of Brink’s Inc

Brink’s Inc

10,000+ employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Brink’s Inc. is the world’s premier provider of secure solutions, specializing in global transportation and storage for high-value goods, as well as services such as currency and coin processing, smart safes, ATM services, and security services. Established in 1859, Brink’s operates with over 59,900 employees and a vast network of 1,100 facilities and 12,000 vehicles across more than 100 countries, offering critical business intelligence and enhanced protection throughout the logistics lifecycle.

📋 Description

• Lead full end-to-end operational delivery across Engineering, CIT, Cash Management, IMAC, Security, Fleet, Facilities, HSE, and 2nd Line Helpdesk • Shape and execute operational strategy to deliver high service availability, strong SLA performance, and exceptional customer experience • Drive operational efficiency through digital transformation, automation, data insights, and continuous improvement • Oversee engineering and technical operations, including installation, maintenance, repair, and lifecycle management • Ensure secure, compliant, and cost-effective CIT and cash management operations • Strengthen 2nd line support to increase remote fix rates, reduce downtime, and improve technical resolution quality • Maintain security, risk, and compliance frameworks across cash handling, ATM operations, and physical infrastructure • Lead HSE and facilities management, ensuring safe working environments, regulatory compliance, and operational readiness • Manage operational budgets, cost control, forecasting, and financial performance • Build, develop, and empower high-performing operational teams with clear succession plans

🎯 Requirements

• Highly experienced operational leader with a track record of delivering performance across complex, multi-site, multi-functional environments • Background in operations-led industries such as automotive, industrial manufacturing (mechanical or electrical), aerospace, hydraulics, or large-scale logistics and warehousing operations • Experience operating in high-mix, lower-volume, asset-intensive or field-based environments • Proven success driving structured transformation, lean operating models, and continuous improvement embedded into everyday culture • Deep understanding of operational KPIs, service performance, cost control, and financial management • Experience leading large teams, establishing clear accountability, and demanding high operational standards • Strong customer focus with credibility to act as a senior operational partner to demanding clients • Exceptional communication, stakeholder management, and influencing skills across all levels, including executive stakeholders • Hands-on, resilient, commercially aware, and able to thrive in fast-moving, operationally complex environments

🏖️ Benefits

• Competitive annual salary • Annual bonus • Company car/car allowance • Various discounts and perks • 23 days of annual leave

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