Operational Excellence Engineer

🕒 May 28

🏄 California, Colorado, +11 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Nebraska – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $115k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Builder Prime

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

🤝 B2B

SaaS • B2B

Builder Prime is a SaaS business management platform built specifically for home improvement and contracting companies. It combines CRM, sales and estimating, production management (including GPS timecards and work orders), payments and invoicing, reporting, and marketing automation (including SMS) into a single integrated solution with many industry integrations like QuickBooks and CompanyCam. Builder Prime helps contractors manage leads through referrals, streamline estimating and job production, accept payments, and measure KPIs to grow and scale their businesses.

📋 Description

• Leverage AI tools and build AI solutions to accelerate the development of internal automation and tooling • Design, build, and maintain CI/CD pipelines to ensure fast, reliable, and secure software delivery • Automate repetitive engineering and operational workflows to eliminate manual overhead and reduce human error across teams • Build and maintain internal tooling and scripts that improve productivity for developers and internal stakeholders. • Monitor system health using New Relic and Sentry, investigate incidents, and implement lasting fixes. • Set up and refine alerting, dashboards, and logging to give teams proactive visibility into system behavior. • Act as a tier 2 escalation point for Customer Success, diagnosing and resolving complex technical issues • Collaborate with Product and Engineering teams to surface recurring issues and drive systemic improvements.

🎯 Requirements

• A minimum of 5 years of professional engineering experience • Experience with and passion for various AI tools, processes, and concepts. Experience using Claude Code and/or Codex. • Strong understanding and practical knowledge of version control tools, particularly GitHub, including branching, merging, pull requests, review processes, and resolving conflicts • In-depth knowledge of relational databases and expertise with PostgreSQL • Hands-on experience with observability tools such as New Relic, Sentry, Datadog, or similar platforms for monitoring, alerting, and incident response • Familiarity with our core tech stack: Java Spring Boot, Angular, PostgreSQL, and AWS • Experience developing tools and scripts, and seeking out process improvement opportunities through automation • A solid, hands-on understanding of CI/CD pipelines and the ability to build, maintain, and improve them • Experience providing superior communication and working with cross-functional teams • Passionate about technical documentation and tutorials, and have a deep understanding of what makes an excellent knowledge base • Any start-up experience or knowledge about the Construction or Home Improvement industry is a plus.

🏖️ Benefits

• Exceptional Health Coverage – We cover 95% of medical, dental, and vision premiums for employees (Aetna & Guardian), plus 50% for dependents • Strong Retirement Match – 401k with up to 4% company match that's immediately vested (no waiting period!) • Generous Time Off – 20 PTO days, 48 hours sick time, 9 paid holidays, plus a paid volunteer day to give back to your community • Annual International Retreat – All-expenses-paid company trip to connect with teammates in amazing destinations (This year we went to Cancun, Mexico! Join us for our next one in Spring 2027) • Life Happens Coverage – Company-paid life insurance ($50k), AD&D, and short-term disability, plus optional accident, hospital, critical illness, and additional life insurance • Grow With Us – $300 annual professional development stipend, plus an incredible sabbatical at 5 years (2 extra weeks PTO + $1,000 travel bonus) • Comprehensive Parental Leave – 10 weeks paid parental leave for birthing parents, 4 weeks for non-birthing parents • Fully Equipped From Day One – Company-provided laptop and all the equipment you need to succeed • Room to Grow: We LOVE to promote from within. Show us your best stuff, and you’ll have ample opportunity to grow and advance. • Flexible Work Arrangements: We are currently a mix of hybrid and fully remote roles across multiple time zones to support work-life balance. • We Hate Red Tape: We never restrict our team’s creativity, so you’ll have the freedom to experiment and test out new ideas. At Builder Prime, *“Iterate To Innovate”* is a foundational philosophy. • Strong Culture: Through the use of platforms like Bonusly, the Coffee Chat slack app, and other events and initiatives (both virtual and in-person), we strive to make work both a place where you can do the best work of your career AND have fun. There is no reason it can't be both!