Client Success Coach – Mentor

November 25

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Buildofarm

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Education • B2B • SaaS

Buildofarm is an online education and software platform tailored for commodity brokers and traders. It offers expert-led courses, AI-powered tools and resources, lead-generation and email automation software, industry-grade legal documents and pre-written deal scripts, plus mentorship and 24/7 support to help brokers source prospects and close commodity deals faster. The platform also connects buyers and sellers to streamline transactions and provides progressive training designed for beginners and experienced professionals alike.

11 - 50 employees

📚 Education

🤝 B2B

☁️ SaaS

📋 Description

• Onboard new clients and provide structured guidance through our educational and software ecosystem. • Facilitate regular coaching sessions to ensure clients are progressing, staying accountable, and implementing key strategies. • Break down complex brokerage and trading concepts into actionable steps that drive client confidence and execution. • Identify client roadblocks, troubleshoot issues, and coordinate with internal teams as needed. • Maintain detailed records of client milestones, ensuring a high level of personalized support. • Foster a positive, motivating environment that empowers clients to achieve their goals.

🎯 Requirements

• Experience in coaching, consulting, or client success roles, ideally in high-ticket or results-driven programs. • Exposure to commodities, oil trading, or B2B sales environments (preferred). • Familiarity with online education platforms and community-based coaching. • Strong communication and relationship-building skills, with a proactive, problem-solving mindset. • Financial or trading literacy is a plus. • Available full-time (40-50 hours/week), with commitment to ongoing learning and professional growth.