Technical Specialist – Softlines

🕒 September 29

🗽 New York, Washington – Remote

🗽 New York – Remote ☕ Washington – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 9%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bureau Veritas Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1828

💼 Consulting

🏗️ Construction

📦 Logistics

Consulting • Construction • Logistics

Bureau Veritas Group is a global leader in testing, inspection, and certification services. With a mission to shape a world of trust, the company serves 400,000 clients across 140 countries, ensuring that various industries meet quality, health, safety, and environmental standards. Bureau Veritas is committed to providing innovative services that enhance safety, improve efficiency, and support sustainable development.

📋 Description

• Provide technical, client, and business line support to the Americas region and global business line • Support technical services, strategy, new product development, global processes, capacity planning, and technical governance • Seek opportunities for new products and revenue through service expansion, new service development, and customer inquiries • Monitor, develop, and manage technical aspects of regulatory-related services for Americas-region customers • Provide technical insight, interpretations, and recommendations to clients and colleagues • Maintain and improve internal quality systems and technical service processes • Respond to technical questions from the Tech Inquiry Mailbox • Draft and develop SOPs, methods, work instructions, and standard interpretation practices • Develop and conduct technical training sessions in the Americas region • Match client needs and expectations to Bureau Veritas testing offerings • Monitor customer inquiries and identify potential service opportunities • Monitor regulatory and industry-standard changes and update or develop testing methodologies • Resolve technical issues across the region, internally and with clients • Participate in global processes and continuous improvement • Improve client satisfaction with Lab Managers/Directors and Business Development teams

🎯 Requirements

• Bachelors in related field required; Masters a plus • Minimum of 5 years experience with Customer services and/or direct customer interface • 2-3 years of relevant experience required in assigned service line or related discipline • Extensive knowledge of applicable areas of expertise, concepts, processes, and equipment • Ability to interpret regulations and standards • Strong math skills and working knowledge of statistical procedures • Medium to high level of proficiency in Microsoft Office Suite, Lotus Notes and statistical packages • Familiarity with laboratory instrumentation and equipment • Excellent oral and written communication skills, including ability to deliver presentations • Ability to travel up to 20% of the time in the USA, with limited international travel • An equivalent combination of education and experience may be accepted in lieu of the above

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